Thread: 2.7 and 3.0 Td V6 Crankshaft Bearing Failure known manufacturing fault

Assuming you’re not willing to share who and what you’ve purchased, may I PM? I’m interested for future planning purposes

Originally Posted by Eetab

Ah! Ok, I stand corrected, thank you.

The three that I know of are second owners, me included.

Sorry for misleading anyone.

Don't get me wrong, I still love my Disco and have no intention of selling it. I know that for every one that has problems there are far more that don't.

With much respect Eetab, i think you are not pressuring JLR sufficiently, given the problem is an "Internationally" known/experienced problem with several models in their product range, and that LR have themselves acknowledged in writing, an assembly problem entirely caused by themselves.
Suggest you try them with a lawyers letter which quotes all the SSM's, case history of failures and include your service history records. Show some degree of compromise by offering to pay labour costs, but they should come to the party with a new engine.

Originally Posted by DiscoJeffster

Assuming you’re not willing to share who and what you’ve purchased, may I PM? I’m interested for future planning purposes

I didn't mean to be candid. I was looking at a rebuild option here in Melbourne, but I was never happy with using my old crankshaft and a bespoke one was around the $8,000-$9,000. Just before giving the ok for the rebuild I thought I would have a last ring around to see if anyone had any other options. Jason from Rova Range in Bentleigh suggested the engine from the UK. He said the re-builders do warranty work for Land Rover in the UK. Now!! before you "reply with quote" that I'm gullible, he's lying or that we've heard it all before........... I agree!! So I will be finding out more information as to who they are so I can check them out myself before actually getting the engine swapped. Apart from the choice in standard crank of billet, I really have no more information than that. If you like, as I get more info I can post it here.
Here's hoping you never have to future plan for this scenario.

Eddie

Engine for sale in the UK with 62,000km

RRSPORT.CO.UK • View topic - [For Sale] SDV6 3.0L engine for sale

Garry

Originally Posted by Discodicky

With much respect Eetab, i think you are not pressuring JLR sufficiently, given the problem is an "Internationally" known/experienced problem with several models in their product range, and that LR have themselves acknowledged in writing, an assembly problem entirely caused by themselves.
Suggest you try them with a lawyers letter which quotes all the SSM's, case history of failures and include your service history records. Show some degree of compromise by offering to pay labour costs, but they should come to the party with a new engine.

My engine blew in early March. I haven't mentioned it to anyone hoping that if JLR knew that I wouldn't "open the floodgates", they would be more likely to help me out. I have quoted T.S.B's sent in pics of broken cranks, quotes from all around the world about spun bearings and cranks and nothing. In all the communication both verbal and written they have never actually acknowledged previous crank damage to other 3.0 Lt engines and have only said that they look at each case on it's own merits.
I dealt with lawyers only once around 14 years ago. With their phone calls, photo copying, letters and probably a couple of their lunches, I ended up spending $1300 to NOT get a $2,000 debt. They start off all gung-ho and then ask,
"what do you want to do? they say they won't pay, your only choice is to go to court and you could end up still having to pay".
I decided nearly 4 months is enough. I want my car back and I'm tired of fighting with them, they win!
I'm not ecstatic with paying but happy with my decision to pay!! if that makes any sense! I need to move on start enjoying the car that I have wanted since I first saw D3 many years ago. I love my D4 and didn't realise how much until I didn't have it.

Also my service history is with independents and not JLR. I know that this shouldn't make any difference at all, but in the real world?

But thank you for your input and advice

Eddie

Originally Posted by Eetab

My engine blew in early March. I haven't mentioned it to anyone hoping that if JLR knew that I wouldn't "open the floodgates", they would be more likely to help me out. I have quoted T.S.B's sent in pics of broken cranks, quotes from all around the world about spun bearings and cranks and nothing. In all the communication both verbal and written they have never actually acknowledged previous crank damage to other 3.0 Lt engines and have only said that they look at each case on it's own merits.
I dealt with lawyers only once around 14 years ago. With their phone calls, photo copying, letters and probably a couple of their lunches, I ended up spending $1300 to NOT get a $2,000 debt. They start off all gung-ho and then ask,
"what do you want to do? they say they won't pay, your only choice is to go to court and you could end up still having to pay".
I decided nearly 4 months is enough. I want my car back and I'm tired of fighting with them, they win!
I'm not ecstatic with paying but happy with my decision to pay!! if that makes any sense! I need to move on start enjoying the car that I have wanted since I first saw D3 many years ago. I love my D4 and didn't realise how much until I didn't have it.

Also my service history is with independents and not JLR. I know that this shouldn't make any difference at all, but in the real world?

But thank you for your input and advice

Eddie

Yeah, I fully understand your reasoning Eddie and sympathise with you greatly. I wonder what the ACCC would have to say about all these failures? As we know, FORD and VW have recently been fined mega dollars due to misleading their customers, yet JLR appear to be getting away with what seems to be an open and shut case of a manufacturing fault or assembly problem as they acknowledge that fact in writing! How can they NOT offer any assistance to an owner!! On a personal note, I am now questioning whether I should keep my MY13 D4, knowing it is potentially going to cost me circa $25k if the engine goes. Only bought it in October last year at 102,000 klms and I love it, BUT..!! Yes, I hear what many say in as much as we only hear of the "bad" problems in these Forums, BUT..!! how many failures have we NOT heard about I wonder? I am from Tas and tow a 2.9T c/van and can visualise all sorts of hassles if I have an engine go somewhere on the mainland. Doesn't bear thinking about!

Originally Posted by Discodicky

Yeah, I fully understand your reasoning Eddie and sympathise with you greatly. I wonder what the ACCC would have to say about all these failures? As we know, FORD and VW have recently been fined mega dollars due to misleading their customers, yet JLR appear to be getting away with what seems to be an open and shut case of a manufacturing fault or assembly problem as they acknowledge that fact in writing! How can they NOT offer any assistance to an owner!! On a personal note, I am now questioning whether I should keep my MY13 D4, knowing it is potentially going to cost me circa $25k if the engine goes. Only bought it in October last year at 102,000 klms and I love it, BUT..!! Yes, I hear what many say in as much as we only hear of the "bad" problems in these Forums, BUT..!! how many failures have we NOT heard about I wonder? I am from Tas and tow a 2.9T c/van and can visualise all sorts of hassles if I have an engine go somewhere on the mainland. Doesn't bear thinking about!

Apologies for harping on about this subject, fellow members, but i forgot to add another point. My understanding of Aus Consumer Law is that although a (in this case) vehicle may well be out of warranty as such, there still remains an "obligation" by the manufacturer to make good any failures it may have which can reasonably be shown to cause the significant shortening (for want of a better word) of a component's life.. A good example here is say, the domestic fridge in your kitchen. Now we all know and it would be a universally accepted fact that a fridge generally lasts at least 10 yrs assuming it has been "looked after". (not that there is much a person can do wrong to affect its life!). Now, if you purchase a fridge with say a 12 month warranty, and it fails due to no fault of yours after say 3 or 4 yrs, then you DO have a legal right under Aus Consumer Law to expect some sort of extended warranty/pro rata compensation from the supplier. Now if you 'extrapolate' this problem to the D3/4, RRS (and Jaguar?) V6 engine failures which are commonly known across the world and readily acknowledged by Land Rover then I would be very surprised if JLR can wash their hands of the problem without causing some raising of the eyelids by the ACCC! Assuming an owner gets his engine serviced according to the Manufacturer's recommendations and can prove so, it could be argued that an owner should expect at least 200,000 klms before an engine bearing requires replacing. And that's being conservative. Using other manufacturers engines as examples, it would be quite easy to prove that an LR V6 engine should also be expected to last as long (take the fridge for example!). As i keep saying, the fact that JLR has acknowledged in writing that such a problem exists and "say" they fixed it back in circa 2012 yet it still continues to happen according to what I've read here (MY2013/5/6 vehicles suffering), I would think, leaves them very vulnerable to answer serious questions from the ACCC. I really think JLR needs some serious pressure put on them, and if I keep my MY13 (which i most likely will as i love the car) and it suffers from this fate, I will be very prepared to spend a few thousand dollars in Lawyers/letters in the expectation to receive a new engine FOC from JLR. Labour costs to be borne by me as I am not an unreasonable person, however like anyone else; "expect justice". !! (sorry for rant!)
Who knows, JLR could well have the confidential internal policy of trying to wear out any request for help when a vehicle is out of warranty, but prepared to "wilt" if the going gets too tough via lawyers and ACCC! I know such events happen and have personal experience with these situations during my work life prior retirement! Will be very interested to hear response from any Lawyers who are members of this Forum. (or JLR for that matter as I'm certain they'd be reading this!)

But you have to get a Court Order to enforce the consumer law or get the ACCC to do it for you - the first is expensive and stressful and in reality the second is not going to happen.