Thread: 8sp transmission service warranty dilemma

Interesting,"services must be performed at this dealer".

I didn't think they could do this,but maybe they can as its a second hand vehicle.

But the transmission,i believe,as per LR 'services',only gets done at a higher mileage than yours has on it.

So you got it done at an Indy,as a precaution,when the service wasn't due.

I wouldn't go near the dealer,but thats my opinion only.

I presume its the one on the M1,Southside?

There has been a nice D4 there for sale for the last few weeks.

In that vicinity yes. I do believe the reason why is because it is second hand and a dealer warranty vs manufacturer. To your point though, it’s preventative and if anything actually decreases the risk of them having to pay out a warranty claim if I have the discretionary service done.

Originally Posted by scarry

Interesting,"services must be performed at this dealer".

I didn't think they could do this,but maybe they can as its a second hand vehicle.

But the transmission,i believe,as per LR 'services',only gets done at a higher mileage than yours has on it.

So you got it done at an Indy,as a precaution,when the service wasn't due.

I wouldn't go near the dealer,but thats my opinion only.

I presume its the one on the M1,Southside?

There has been a nice D4 there for sale for the last few weeks.

The other option is give MR auto a call and see what they think.

I know they are possibly a long way from where you are,but in my opinion,probably the best LR Indies around.

That my friend is exactly where I would take it if I do. Will give them a ring tomorrow and see what they think.

Originally Posted by scarry

The other option is give MR auto a call and see what they think.

I know they are possibly a long way from where you are,but in my opinion,probably the best LR Indies around.

In WA the dealer and all the independents outsource to a transmission specialist shop (Transmissions R Us). Suggest it’s the same everywhere.

They are within their rights to force the OP to have to service with the dealer to receive the extended warranty. As this is not a factory option and outside the factory warranty period, that’s their call. This however doesn’t change their statutory requirements for your state which likely means they have to warrant the vehicle for three months, no questions asked. So this about an additional nine months. I’d be interested to see the fine print on the additional warranty to understand its true value.

The fine print gotchas are basically the sole-service requirement and a $5k cap on any single item repaired with a cumulative total not to exceed the price paid for vehicle.

Originally Posted by DiscoJeffster

They are within their rights to force the OP to have to service with the dealer to receive the extended warranty. As this is not a factory option and outside the factory warranty period, that’s their call. This however doesn’t change their statutory requirements for your state which likely means they have to warrant the vehicle for three months, no questions asked. So this about an additional nine months. I’d be interested to see the fine print on the additional warranty to understand its true value.

Originally Posted by scarry

The other option is give MR auto a call and see what they think.

I know they are possibly a long way from where you are,but in my opinion,probably the best LR Indies around.

Why does the dealer even have to know? The scheduled service wouldn’t be until well after the 1 year warranty has finished. So they can’t say a potential failure was due to not servicing at the correct time. Last year had normal full service plus transmission service at MR Automotive for $720. I do have the steel pan upgrade. It’s a 6 speed D3 but shouldn’t be too different surely.