Thread: LR4 Crankshaft Failure?

Right on DiscoJ. Have a look at the problems many van owners have trying to get their expensive but pretty vans fixed under any laws. Just try getting any assistance from all those bureaucraps (deliberate mis-spelling) we employ in all the states and see the response.
A consumer affairs "officer" in WA told us he was "reluctant to approach Mr *** as he's an icon of the industry". Meaning of course he was **** scared it may effect his job prospects and easy working life.
You're right about the cost of lawyers as well.... a rellie tried getting a de facto off her back and it cost a fortune with a totally useless lawyer charging well over 400 bucks an hour and doing nothing. Over 20 grand later she gave up and the costs never stopped there with a magistrate awarding the poor hard up useless idiot part of her savings.... the law is there for those that can afford it.
LR will do as the caravan industry does will just get their tame lawyers to use it to stop any attempt to get "justice".
AlanH.

PS. Meanwhile I'm continuing with good servicing using good oils and trust our vehicle will continue serenely along into the sunset.

Originally Posted by sharmy

Does anyone know how many of these crankshafts fail 1%,5%,10% or more?

Try way less than 1%. Plenty of info on here in other threads.

Originally Posted by rapserv

I am intending on still purchasing an LR4 sometime soon ... I was just interested to hear if anyone on the forum had had a crankshaft failure.

LR4s do not have an issue with crankshaft failure as the LR4 does not come with diesel engines. D4 is a different matter.

Originally Posted by 101RRS

LR4s do not have an issue with crankshaft failure as the LR4 does not come with diesel engines. D4 is a different matter.

Well ... thanks for that bit of information.
I am aware of that fact .. I was simply referring to it as an LR4 to save me having to type out 'Land Rover Discovery 4'.

Originally Posted by DiscoJeffster

Dude you’re dreaming, unless someone like the ACCC is willing to step in, someone too rich for their own good or a class action takes Land Rover to court over it. It’ll cost far more than the replacement cost of the vehicle which is why no one has in Australia.

Have you used a lawyer? I mean I sent a letter to my ex via the lawyer and that was $1300. A court case is listed as over $100,000 for a “simple” family court matter. JLR will throw money defending the case because of the flow-on effect. At best you might be able to drum up a class action but I don’t think there are enough aggrieved plaintiffs out there that are willing to try.

The problem that we have with large companies not correcting their faulty products is BECAUSE customers just roll over and aren't prepared to take them on.
Some people just give up at the first sign of the companies rejection. If you want to do that ... fine ... it's entirely your decision.
I don't give up that easily.
Only a couple of years ago I took on a fridge/freezer manufacturer for a fridge that failed in my caravan.
A hairline fracture in the copper tubing caused the refrigerant to leak out rendering the fridge useless. (I was out the back of Meekatharra at the time it failed)
The fridge was well out of warranty but I contacted the manufacturer, who initially refused point blank to do anything about it, because it was 'out of warranty'
I was told that the fridge could not be repaired & re-gassed .. and that I would need to purchase a new replacement 'cooling unit' at a cost of around $1700!!
Failing that .. I would have to buy a new fridge .. around $3000+.
I advised them after quite a bit of argument that I was happy to take the matter further with Consumer Affairs/ACCC .. once again on the grounds of 'Not Fit for Purpose' AND 'Reasonable Expectation'.
They then said that they would 'escalate' the matter to management.
Needless to say ... shortly after that I recieve a call back telling me .."'Good News'... we're going to replace the cooling unit at no cost to you." ... surprise surprise!!
I understand that an expensive LR engine is considerably more than that .. but it doesn't matter .. the same principles (and laws) apply.
Obviously, you would need to show that the vehicle has been properly maintained to have any chance of sustaining the claim and the fact that, in the case of the crankshaft issue, it has been documented by Land Rover themselves as a 'manufacturing fault' ... Not too hard to go from there to a successful resolution.
There may well have already been successful claims that we don't know about due to 'confidentiality clauses'.

Originally Posted by rapserv

Well ... thanks for that bit of information.
I am aware of that fact .. I was simply referring to it as an LR4 to save me having to type out 'Land Rover Discovery 4'.

Well seeing you were posting in the Discovery section and not the Land Rover section - D4 would have worked well - we dont have LR4s here

Originally Posted by rapserv

I am aware of that fact .. I was simply referring to it as an LR4 to save me having to type out 'Land Rover Discovery 4'.

Then why not type D4 - it's shorter and better accepted on an Australian Land Rover forum than the American name LR4?

Originally Posted by p38arover

Then why not type D4 - it's shorter and better accepted on an Australian Land Rover forum than the American name LR4?

I would have thought that anyone with any common sense would have known i was talking about a D4 and crankshaft issues.
I also usually type LR instead of Land Rover ... or should I maybe refer to them simply as Rover as well because that's more 'accepted'