Thread: Authorised Service Agents

Hi Mowog,
All "LR Dealers" are authourised repairers, they wil & have to carry out warranty work at a customers request.You cannot get warranty work done at a NON LR Dealer workshop as they cannot claim the warranty.
A list of Q'land dealers Metropolitan & Rural follows.

Metropolitan
FORTITUDE VALLEY
Austral Land Rover
Sales and Service:
773 Ann Street
Fortitude Valley QLD 4006
T: 07 3248 9488
F: 07 3364 1466
E: info@australlandrover.com.au

MT GRAVATT
Southside Land Rover
Service:
187 Logan Road
(Cnr Buranda St)
Woolloongabba QLD 4102
T: 07 3895 3535
F: 07 3895 3533
E: info@southsidelandrover.com.au

Regional/Rural
BUNDABERG
Bundaberg Land Rover
Cnr Bourbong & Tantitha Streets
Bundaberg QLD 4670
T: 07 4152 0000
F: 07 4153 2880
E: gordong@bundaberglandrover.com.au
CAIRNS
Trinity Land Rover
94 McLeod Street
Cairns QLD 4870
T: 07 4050 5045
F: 07 4031 2041
E: landroversales@trinityauto.com.au

MAROOCHYDORE
Pacific Land Rover
129 Sugar Road
Maroochydore QLD 4558
T: 07 5458 9739
F: 07 5458 9755
E: pacificsales@pacificmotorgroup.com.au

SOUTHPORT
Bruce Lynton Land Rover
96 - 100 Minnie Street
Southport QLD 4215
T: 07 5571 1011
F: 07 5571 1016
E: landrover@brucelynton.com

TOOWOOMBA
Southern Cross Land Rover
Cnr James & Anzac Avenue
Toowomba West QLD 4350
T: 07 4690 2333
F: 07 4690 2392
E: admin@sxauto.com.au

TOWNSVILLE
Tony Ireland Land Rover
Cnr Woolcock & Duckworth Streets
Garbutt QLD 4814
T: 07 4726 7777
F: 07 4726 7770
E: tonyi@tonyireland.com.au

Based on my 2 weeks of ownership I have grave concerns about the competency of the selling dealer service department.

I thought I did read that some LR specialists were authorised to do warranty work. That aside are there any good independent LR specialists in Brisbane?

The franchise manager for LR Aus is authorising other service centres who are not dealers. Don't know how far this process has got but I doubt thy would authorise any in major centres where thetere is a dealership. It will probably be on a distance from dealers basis.

I have heard good things about these guys:

mrautomotive - Home

We haven't tried them yet, but I've been told they are authorised to service LR's. You might want to ring them to double check that though.

If you do take it there, I'd be interested to hear what you thought of them.
Regards

LR Australia in a brilliant flash of wisdom back around 2003 removed all authorised service agents that weren't dealers and cut back on the number of dealers.

It is possible to get warranty work done by a reputable workshop but this has to be approved through a dealership and (I think) LR AUstralia. I know this can be done as I had a couple of recalls on my D2a done in town and a friend had some warranty work on his Puma last year all by the local Toyota/Nissan dealer.

This may be a special case because I am in an extremely remote location. I also know it wasn't straight forward for my friend to organise the work on his Puma. So I guess I'm saying its possible but note always achievable.

Originally Posted by dm_td5

LR Australia in a brilliant flash of wisdom back around 2003 removed all authorised service agents that weren't dealers and cut back on the number of dealers.

The new franchise manager is trying to reverse this.
Not sure how far he has got.

Originally Posted by CaverD3

The new franchise manager is trying to reverse this.
Not sure how far he has got.

Now that is good news. Let's hope he is very successful.

I agree with FifiLámour, MR Automotive in Anzac Ave Redcliff do a good job, they are no nonsense people who are also professional and polite.

Ryall