Thread: Great Rating

Mr DeMuro is actually a LR fan,, hard to believe, but doing stuff like that is how he earns a living.

My dealership experience has been fantastic over the last eight years - not one thing to complain about with their level of service and the car has been flawless.

I can't understand how Land Rover, the manufacturer, allows poor dealers to sell and service their products - that's where their reputation is either made or broken. You could have a customer with a virtual lemon but if handled well by the dealer, that customer can still be made happy.

The only thing I would comment on from my own experience is that since the Velar/D5 has been released the servicing cost has skyrocketed. I was flabbergasted when they said new pads all 'round was going to cost $1K and if I needed rotors too it would be another $1K. They were equally surprised when I told them the fronts had been on the car since new @94K Km (rear pads were done @ 50K Km). I asked how long they typically last, the answer was 30-50K KM. Bugger that, I took it to an independent who charged 50% of the dealer price for new pads and rotors. Funny thing was, two of the guys at the independent I already knew reasonably well from the dealership - good blokes who know their stuff.

Guess where my servicing is done now.

I have purchased rotors and Pads from these guys Land Rover Parts | Range Rover Parts | New & Refurbished Parts | TR Spares very cheap. I don't run the OME pads now use Red Stuff. My dealer was happy to fit the gear I supplied for a very reasonable price so for my car fitting $180 and I think the parts cost less than $500.