Thread: Rotary Gear Selector Won't Rise - 2020 Discovery Sport

As you are mechanically minded, I would be insisting the dealer provides you with the parts and instructions to replace the rotary dial assembly should you have an issue on your trip. Agree to return the parts after six months if there's no problems.

UPDATE:

The missus took the car up to Alto Artarmon, from whom she purchased the car 2 weeks ago, but they sent her home (North Sydney) saying there's someone coming to have a look at it (NRMA Roadside Assist). This seems a dumb move as it wastes everyone's time but it smells of kickbacks to me.
NRMA bloke was terribly nice but sadly unable to replicate the issue so a tow truck was called.
Tow truck guy, also delightful, experienced the same problem with the rotary selector and errors i.e. the problem occurred again, so he took the car back to Alto.

Upon arrival of the car for the third time in 2 weeks, Alto called my missus and she gave them an earful. I'd advised her to "Make sure they don't take the p* ss and that they understand how annoyed you are about this, darling", which she did and having been on the receiving end of one myself, wouldn't have been entirely pleasurable but the message would have been clear and fair.

A small dent was also found on the driver's door, right under the mirror (that's living in Sydney for you I suppose) and Alto said they'd have a look at getting it out while it's being worked on, which is good of them. I suspect nothing will happen at all because I've dealt with these guys before and the over-promise / under-deliver strategy seems to run through them thicker than blood but I'm happy to be wrong. They also provided her within 2 hours, with a replacement Discovery Sport which we were going to take camping this weekend but have decided against it on reliability basis, pending the outcome of the issue on her car. We'll go in Monty (my Defender) instead.

Once we find out the cause and fix, I'll post a further update.