I suspect you have a high resistance joint in the wiring on the neutral line between km 2 and km 3.
it will be allowing enough current to pass for the transformer to work to a point, but not enough to energise the contractors.
When you over ride them as the path to neutral is still valid for km 1 and km 2 they will allow the main motor to run, when you manually operate km 3 there is no valid neutral so the amps have nowhere to go, both sides of the motor are at active potential.
But that's just my first guess.


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