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Thread: Series one shop / thermostat housing.

  1. #1
    Mark Jack Guest

    Series one shop / thermostat housing.

    Hello, this is my first post.

    I have been attempting to obtain a replacement series 80 thermostat housing and ordered one in cast iron from the series one shop.

    Have not been able to obtain any reponse although my payment by PayPal was accepted.

    Does anyone know what is happening with the series one shop?

    I believe that someone in WA makes the housings in cast iron.

    Does anyone know or have a contact?

    Many thanks mark

  2. #2
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    I ordered an item from them recently and heard nothing for 2 1/2 weeks and out of the blue it lobbed in, in the mail.





    Erich

  3. #3
    Join Date
    Jan 2013
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    I was wondering the same thing, have been trying to make contact via email and phone for over 4 months with no response at all. He used to get back to me within a few days. I thought I may have upset him somehow but have no clue as to why.Its good to hear Im not the only one.
    I just want to buy parts.
    Maybe there's been an illness or a long holiday?
    Dean

  4. #4
    Join Date
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    seems talking to customers isnt a strong part of their support services

    but the bits usually roll up eventually as ordered.

    i bought one or two things from them over the years.
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  5. #5
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    I will not ever deal with the series one shop ever again got burnt by them and so have a few decent Land Rover guys I know!

  6. #6
    Mark Jack Guest
    I must say I am a bit concerned.

    The series one shop did accept my email order and payment of around $260 by PayPal about a month ago and I have not received any response to follow up emails and the fax number no longer appears connected.

    There is no listed phone number.

    Mark

  7. #7
    Join Date
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    Chazza on here(Charlie) is the bloke in WA who makes them.They are cast alloy not iron.
    Have seen his workshop,nice bloke too.
    GOODLUCK
    Andrew
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  8. #8
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    hi go on the uk forum jim
    Russell Rovers
    Series I Parts Specialists
    russellrovers AT gmail.com
    Phone 0428732001

  9. #9
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    hi jack i can get a second hand one for you regards jim
    Russell Rovers
    Series I Parts Specialists
    russellrovers AT gmail.com
    Phone 0428732001

  10. #10
    Join Date
    Jan 2013
    Location
    Townsville Qld
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    Mystery solved!

    Hi All,

    I have just spoken to Alex from the series one shop. He has been ill but is on the mend now. He is currently contacting customers that have been trying to get hold of him.
    I am not a personal associate just a customer who has bought a few things without drama over the last 12 months or more.

    Dean

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