Yep, 4G will deliver up to 100Mb/s which is great but cost of data is a problem. The phone plan is great for us when the family is away on holiday but for regular use it would be a problem for us. 60GB/mth doesn't come anywhere near the 500GB+/mth that is used. If we were using the mobile for that we'd be copping an additional $10 for every gig we went over so, that'd be thousands of dollars it would cost us to support our usage.
It's a great option if you don't have high data usage.
NBN - what a con!
We were promised much but very little was delivered.
Yes, but that can’t be discussed in the General Forums.Quote:
Originally Posted by Barraman
I can't see why it can't be discussed unless the mods. reckon it's too political. We've recently been connected after threats of disconnection etc. and many phone calls later, one latest nearly an hour and half, I thought it was all fixed until today!
Now our ISP wants a survey done to determine why we've cancelled our business service!!!! I bloody well haven't you turkeys.
I am absolutely sick of talking to people with heavy accents I cannot understand (one with a deep guttural SA accent was shocking) about things they have stuffed up and I'm thinking of just quitting them altogether.
But who to go with? And don't tell me TPG/Iinet.
AlanH.
If we start discussing why it isn’t what it should be then it will get political. There have been 2 other NBN threads deleted because of this, don’t make it a third. Keep it on track as is please.
Can I recommend each time you complain ask for the name of the person you are speaking too, ask them to log a complaint to NBN itself, and make your own record. Ring again 24 hours later and ask what action has been taken about your complaint. If the person can't find a record of your previous call it means the previous operator did not log your call, which often happens in our experience.Quote:
Originally Posted by ATH
You have to stay right on top of them and be politely persistent or you will be ignored.
Try Aussie Broadband, they have Australia based support.Quote:
Originally Posted by ATH
https://Aussiebroadband.com.au
I'm with aussie broadband and some of there people come from parts of the world that I find are very difficult to understand.
They are good, but sometimes when I get a foreigner on the other end, I feel like hanging up and restarting.
Just saying.....
Nothing political in that statement, just fact.Quote:
Originally Posted by Barraman
i have fibre to the door - it’s no faster than the ADSL it replaced, just more expensive!
The ACCC proposes more penalties for NBN co. for any shoddy work.
'Frustrating, inconvenient & costly': ACCC proposes new NBN Co penalties