Yes and as you would know, they state that they are an equal opportunity employer and that you can expect have people with different accents....but they are all employed here and provide a great service. Incidentally, I have never spoken with anyone on their support team that was not clearly intelligible. If your criteria for selecting a RSP is just to speak with someone with an Aussie accent then that does not exist.Quote:
Originally Posted by disco gazza
Quote:
Originally Posted by Barraman
With FTTH, even the slowest NBN25(excluding NBN12 aimed at phone only service) will only be matched by the absolute very best, right next to exchange, ADSL connection. If you are on a faster plan than 25Mb/s on FTTP and not seeing any difference in your internet performance then you either have a crap provider or your usage doesn't utilise full capability of the technology to the extent that you can notice a difference.
I am on crappy FTTN 560 meters from the node getting 66Mb/s sync. That gives me about 61Mb/s download which leaves my 2.1Mb/s ADSL connection for dead. While I'm not happy that we were lumped with FTTN due it being at its limit technology-wise, I am happy that the NBN has arrived at my house. I get my work done more quickly and there are no bandwidth arguments between the family.
It'd be interesting to know what plan you're on and what speed test performance you get.
when I moved down to Tassie earlier this year, I took a 50mb plan and after a few days of being hooked up, Aussie broadband emailed me
to say that I was dropping down to the 25mb plan because the 50mb plan wasnt available for my area.
Seeing that I signed up for a year I'll leave it for now, but has anyone in Tassie got a 50mb or a 100mb plan?
TIA
disco gazza
Quote:
Originally Posted by SBD4
Attachment 154705
No problems with that statement, and very true. We just can’t discuss why it’s a dud as it will get political very quickly as we’ve seen in the past. No issues with how things are running at the moment. 👍Quote:
Originally Posted by Barraman
Hey DG, it looks like your area is fibre to the node - same as me.Quote:
Originally Posted by disco gazza
I am only guessing here but... perhaps ABB dropped you down to the slower plan because they could see that your max attainable speed did not justify the plan you're on. I think they can cop it from the authorities if they charge you extra for keeping you on a plan that is not capable of exceeding the plan below it.
You may already know all this but, in the interests of possibly providing some insight into your situation and maybe a way to improve it here's what you need to know about FTTN performance:
- Distance from the Node affects your max attainable speed - ideally you want to be no more than 600m from it to get something reasonable
- Quality of the copper line from the node to your house - this is potluck. Our ex telstra NBN contractor said ours was very good(whew)
- The condition of the wiring in your home. This is the thing you can fix and perhaps has the biggest influence on your NBN speed especially if you are a long way from the node
Ideally a new line should be run from the lead in (where it comes in to your house) directly to your modem and not be run parallel to any 240V lines or near electrical motors etc. At the very least all star connections/daisy chains to other phone outlets should be removed as they act like antenna for interference and cause reflection of the NBN signal in the cable itself causing poor performance.
As an example when I 1st connected to NBN My connection was only capable of 35mb/s, I called in a licensed cabler who did some remediation which resulted in doubling the speed so it is well worthwhile having it checked. Just be sure to get licensed cabler that has the equipment to check the line speed before and after the work.
This is the crap that the average individual has no idea about with FTTN and it is unfair on three counts; the technology itself is too variable/inconsistent in what it provides as a service so it presents a real jackpot scenario in what one might get, it is maxed out and thus will not allow people to keep up with the rest of the country from a performance perspective and people have to pay to get their house wiring fixed to have any chance of squeezing the most out of what little connection speed they may have.
The last one is the worst as many people can not necessarily afford that.
Anyway, sorry for rambling on, I recommend you look into what can be done in hour home. You may find that once sorted you might be able to get the speed you want.
Thanks, that is bad, what plan are you on and was that test done via WiFi or directly connected via network cable to the router?Quote:
Originally Posted by Barraman
Hi Sean,
Not sure exactly how far I am from the node, but I believe I'm pretty far.
I'll go looking in the morning and see if I can spot the useless box and measure it.
I had an ex telstra bloke here ages ago fixing up the nbn service for a neighbour across the road,even he said they were ****.
Thanks for the tips as well.
DG
What is this NBN creature some of you refer to?
’Tis a mystical beast imbued with underrated powers, that will one day come and taunt you with its shiny promises, only to disappoint you when you invite it in...Quote:
Originally Posted by Saitch
