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Thread: HELP! Anyone raised a PUMA? Big TROUBLE!!!

  1. #1
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    HELP! Anyone raised a PUMA? Big TROUBLE!!!

    The story so far!

    Bought a brand new Puma 110 for future family trips out bush and was advised by Land Rover to use ARB for my accessories.....
    Off to ARB for the usual upgrades, Bullbar, winch, suspension etc...
    Picked up the car and started driving home only to notice a loud clacking noise from under the bonnet whenever I backed off the accelerator. Rang ARB soon as I got home and had to take it back up there for assessment......
    Long story short, ARB claimed "Problem not caused by their suspension?" Advised to take back to Land Rover....Off to Land Rover I go....
    Told that the transfer case bearing had disintegrated and need to order a new one from England. Keeping in mind we are going on a 7 week around Australia driving trip in 3 weeks!!!!
    Got the call from Land Rover today and told the new transfer case has been fitted and tested it out and bang, same problem immediately.....
    Got the phone call from LR and told that it's the suspension that ARB have installed and that is the cause and while your at it, it's a $4500 part that LR now aren't willing to cover by warranty!!!!
    Rang ARB and at the moment they don't believe their suspension is the cause of the problem and obviously don't want to pay the bill.....
    Now, ARB are trying to rectify the problem and sort out once and for all who or what is at fault and in the mean time, I'm with out my new Deefer and my holiday is getting closer everyday....
    My advice and question for you good people is:
    Has anyone successfully lifted a Puma and how did you do it? Mines only lifted 40mm by the way!
    Advice: Please take all considerations into account if you plan on lifting a Puma as I thought I did by taking it to a reputable company.
    I'm putting my faith in ARB to get it sorted, but will keep you all posted....

    Unhappy Povman.

  2. #2
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    That's a bad story & sorry to hear it. 40mm is hardly severe.

    Will be watching this thread with interest.

  3. #3
    Join Date
    May 2007
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    I dunno first hand, but I have heard of more than one Puma owner on here having issues with lifting.

    Do a search and see what comes up.
    [B][I]Andrew[/I][/B]

    [COLOR="YellowGreen"][U]1958 Series II SWB - "Gus"[/U][/COLOR]
    [COLOR="DarkGreen"][U]1965 Series IIA Ambulance 113-896 - "Ambrose"[/U][/COLOR]
    [COLOR="#DAA520"][U]1981 Mercedes 300D[/U][/COLOR]
    [U]1995 Defender 110[/U]
    [SIGPIC][/SIGPIC]

  4. #4
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    Give Allan a shout... i beleive he took everything off his puma as he had noise issues... but i dont think there was damage..?

    Steve

  5. #5
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    Quote Originally Posted by povman View Post
    The story so far!

    Bought a brand new Puma 110 for future family trips out bush and was advised by Land Rover to use ARB for my accessories.....
    Off to ARB for the usual upgrades, Bullbar, winch, suspension etc...
    Picked up the car and started driving home only to notice a loud clacking noise from under the bonnet whenever I backed off the accelerator. Rang ARB soon as I got home and had to take it back up there for assessment......
    Long story short, ARB claimed "Problem not caused by their suspension?" Advised to take back to Land Rover....Off to Land Rover I go....
    Told that the transfer case bearing had disintegrated and need to order a new one from England. Keeping in mind we are going on a 7 week around Australia driving trip in 3 weeks!!!!
    Got the call from Land Rover today and told the new transfer case has been fitted and tested it out and bang, same problem immediately.....
    Got the phone call from LR and told that it's the suspension that ARB have installed and that is the cause and while your at it, it's a $4500 part that LR now aren't willing to cover by warranty!!!!
    Rang ARB and at the moment they don't believe their suspension is the cause of the problem and obviously don't want to pay the bill.....
    Now, ARB are trying to rectify the problem and sort out once and for all who or what is at fault and in the mean time, I'm with out my new Deefer and my holiday is getting closer everyday....
    My advice and question for you good people is:
    Has anyone successfully lifted a Puma and how did you do it? Mines only lifted 40mm by the way!
    Advice: Please take all considerations into account if you plan on lifting a Puma as I thought I did by taking it to a reputable company.
    I'm putting my faith in ARB to get it sorted, but will keep you all posted....

    Unhappy Povman.
    Been through this with mine when I first bought it. The problem is the front prop shaft. I had to put it all back to standard height to fix this problem. With the weight of the ARB bar and winch I found the front of the vehicle sagged and this was remedied by LR 130 front springs. After all this drama I also noted that with a 2 inch lift the ARB shock absorbers have very little down travel and you loose almost all your suspension travel. I now use 130 fronts, 110 hd rears and Terra Firma +2inch shocks on mine and I am very happy with the results. I feel for you as I think a company like ARB should be aware of the vehicles they are selling accessories for, the fact is, they don't.

    Allan

  6. #6
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    So what is causing the transfer case to go bang? Does the 2" lift make the prop angle too severe?

    I wouldn't have thought the suspension geometry would have been any different to a TD5 Defender.

  7. #7
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    Thats not good povman hope you get it sorted..

    What transfer are they using in the Puma these days?
    Aaron & Jacinta
    1994 300Tdi Defender

  8. #8
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    Quote Originally Posted by spudboy View Post
    So what is causing the transfer case to go bang? Does the 2" lift make the prop angle too severe?

    I wouldn't have thought the suspension geometry would have been any different to a TD5 Defender.
    Yes the angle is very different to the TD5. It due to the angle of the transfer box to the front diff as it had to be changed to fit the Ford lump into the chassis. I doubt the box has gone bang, but it does sound like somebody has put a bag of spanners in it when they are lifted. I hope changing the suspention back fixes the problem as $4500 is a lot of money.

    Allan

  9. #9
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    Transfer case is clocked further around on Puma's but I would have thought that the one good thing about that would be the prop angle.

    JohnR on here has lifted his and used it a lot, I believe, with no real issues.

  10. #10
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    I find it very hard to believe that a 40mm lift would cause a transfer case to fail immediately. Pat

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