10 - 15 mins is a little long. After a 5 min warm up at 900-1000 rpm and a few mins into the drive and mine is starting to work.
The coolant is always flowing through the heater matrix. When you flick to hot, a flap in the heater box diverts the air flow through the matrix rather than around it.Maybe mark or put some tape on top of the box to indicate the position in both the full cold and the full hot position and then disconnect the cable. Move the flap (so the lever on top of the box) by hand and check and it's hitting both ends of it's travel.
Otherwise, you might be looking at a blocked matrix, so limited coolant flow. I can't say I've ever seen this problem; anyone else? They normally just leak.


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