Reply With QuoteIn my 110 the tag is just sitting on the dashboard leaning against the windscreen - standard car mount - and seems to work ok
Master
Hi all, I am currently having an argument with GoVia about mounting the eTag on my Defender. The tag beeps on the tollgates on the tunnels and on one of the Logan motorway toll gates, on the others it does not beep, so they charge me a "video charge" each time it does not beep.
The tag is mounted behind the mirror, and vertical instead of horizontal, as the mount supplied with the tag was meant to stick on the dashboard of a truck, not a windscreen, and mounting it horizontal would mean the tag would not be parallel to the windscreen or direction of travel. Their first customer representative told me it made no difference, vertical or horizontal as they were very sensitive.
They now claim it is the roof rack and roll cage, and now have asked me to mount the tag horizontal on the bottom of the windscreen, but still insist that the mount on using the truck mount and the end of the tag will be even further under the roof than before.
They won't admit that they supplied the wrong mount or that their equipment is fault, as they will have to reverse all the video charges since supplying the mount.
Please can you send me a photo of where your e-tag is mounted and whether it works - i.e. beeps each time you pass a toll point, especially if you have a roof rack.
Thanks
ChatterBox
In my 110 the tag is just sitting on the dashboard leaning against the windscreen - standard car mount - and seems to work ok
98 Harvey the tractor - 300 tdi Defender Wagon
84 Alfetta GTV
Master
Iain
Mine is mounted in the the same place as yours except it is horizontal and it is a NSW unit. I have never had a problem with any tolls and is mostly used on the ones you are having a problem with
I have a full length roof rack that overhangs the front off the top of the windscreen by 300mm
mine is at the bottom of the windscreen in front of the ash tray, works well, used to be at top of screen but didnt work after fitting external sun visor
This is how I have mine too.Originally Posted by GuyG
Master
There is another thread on this. We have had heaps of probs with both our defenders until we used a truck mount and stuck them just above the dash. Photo is 300tdi but our puma is in the same spot and both work perfectly now.
Make sure you get your matching fee back....it took a fight for us but we got it in the end
LordRover
SubscriberIphone photo i guessThere is another thread on this. We have had heaps of probs with both our defenders until we used a truck mount and stuck them just above the dash. Photo is 300tdi but our puma is in the same spot and both work perfectly now.
Make sure you get your matching fee back....it took a fight for us but we got it in the end.
Mine is on the windscreen behind the mirror mounted horizontally - i assume my Vic e-tag is a similar unit.
MY08 TDV6 SE D3- permagrin ooh yeah
2004 Jayco Freedom tin tent
1998 Triumph Daytona T595
1974 VW Kombi bus
1958 Holden FC special sedan
YarnMaster
SupporterOn our Citroen it has metal in the windscrean & the only place the E toll will work is the X hatched section behind the rear vision mirror . Found this out after getting 4 tickets in mail then asked the Citroen dealer. No appology from dealer for not telling us when we picked up the car new
Master
Nope ...... Ipad. Not exactly a master. From the last thread this seems to be Qld Go Via only issue.Iphone photo i guess
Mine is on the windscreen behind the mirror mounted horizontally - i assume my Vic e-tag is a similar unit.
Wizard
SubscriberEven though I live in Sydney, I have a Qld GoVia etag. It's mounted directly behind the mirror with no problem. It was in the same location in my previous 110 with no problem either.
Do you have a problem with all toll roads up there, or only certain toll points?
'51 Series 1 80"
'12 Defender 90
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