2007+ Immobiliser strikes yet again.

**Maxximus** · 19th October 2017, 10:24 AM

Originally Posted by tact

My journey to get an EKA code out of Land Rover Malaysia ended with them saying similar to above about the green box being now unavailable, and need a whole new security system. (New security module, harnesses, and 2 new key fobs that look nothing like the originals and quite nicely can lock/unlock from a much greater distance.)

Fortunately my service manager must have had a fighting heart and the security system transplant was all FOC, done under warranty, and came with a known EKA which was communicated nicely to me!

Regards telling the ECU that there is a new security module.... I think its actually the other way round. The various control units, like engine ECU and instrument controller, etc, need to announce themselves and be recognised by the Security module. (This comment coming from experience/observation during the installation of a new ECU as part of installing BAS tune - there is a process to get the security module to accept the new engine ECU - if I remember correctly).

As it took about a year to get an EKA code for my vehicle from Land Rover (eventually delivered via the complete security system replacement), and was thinking that I'd never get said EKA code.... I purchased a Nanocom EVO because the sales pitch indicates one can interrogate the security ECU to extract the EKA code, and more - can turn off the immobiliser.
(I figured that if I remembered to turn off the immobiliser before going into deep jungles - I'd be safe).

Sadly the Nanocom EVO I bought has never managed to connect to my car at all and so (to date) a waste of my time and money. Blackbox are still (more than a year later) working on a solution to that. Maybe someday I will have a working Nanocom EVO, or will sell it!

do you have the part numbers for the whole new security system? If mine does not start I want to claim through JLRA

**tact** · 19th October 2017, 12:46 PM

Originally Posted by Maxximus

do you have the part numbers for the whole new security system? If mine does not start I want to claim through JLRA

Sorry, no... I don't have the part numbers. It was all supplied and fitted by LR Malaysia so I paid no attention to that detail. If I remember correctly there is a sticker on the new10AS - I could try get a picture of that if it helps? Might have a part number on it...

**Maxximus** · 20th October 2017, 12:36 PM

Told by the LR dealer that there is a new immobiliser and wiring system - $1500 fitted. Have them now chasing up with JLRA to get this done under warranty - my thoughts are they should because this problem fits very neatly into the Australian consumer guarantee. Will let you all know what happens

**Maxximus** · 26th October 2017, 09:15 AM

Originally Posted by Maxximus

Told by the LR dealer that there is a new immobiliser and wiring system - $1500 fitted. Have them now chasing up with JLRA to get this done under warranty - my thoughts are they should because this problem fits very neatly into the Australian consumer guarantee. Will let you all know what happens

Quick update - dealer called and said LRA would go halves in the replacement. I asked them to go back to LR and say no and that under Australia's consumer law they should change the whole lot under warranty as it is only just 2 years old and it is reasonably expected that an immobiliser should last longer than two years. Let's see what happens

**Rick Fischer** · 5th November 2017, 05:44 PM

Latest:

Did write on paper - Formal Letter to Oz JLRA CEO. Has been delivered by registered post a little while ago. Will wait the "statutory" admin law time for some reply and then do some more if not satisfactory or no reply. Is really a pita!

As a by the by, ACCC is not at all happy with car manufacturers and their cavalier attitude to Trade Practices Act and statutory warranty provisions therein.

Cheers

RF

**D90 orkney** · 4th March 2018, 06:23 PM

Originally Posted by Rick Fischer

Latest:

Did write on paper - Formal Letter to Oz JLRA CEO. Has been delivered by registered post a little while ago. Will wait the "statutory" admin law time for some reply and then do some more if not satisfactory or no reply. Is really a pita!

As a by the by, ACCC is not at all happy with car manufacturers and their cavalier attitude to Trade Practices Act and statutory warranty provisions therein.

Cheers

RF

Hi Rick,

did anything come of this?

what did LR do with your immobiliser problem when it went there and how much did it cost? I’ve got mine with the same problem. Going Thursday. I spoke to them on the phone and they said they will not switch th immobiliser off. This is the second time it’s happened. And now it’s out of warranty. Not happy in the slightest especially if they fit the same rubbish for it to happen again.

When it happened ned the first time I somehow figured out by taking out an engine fuse, trying to start it, it not starting, put engine fuse back in it will start after trying to start it again.

Absolutly pathetic problem to have.

**D90 orkney** · 4th March 2018, 07:07 PM

What is the go with if I wanted to fit my own immobiliser and central locking? What happens there

**Maxximus** · 8th March 2018, 07:45 PM

Originally Posted by D90 orkney

Hi Rick,

did anything come of this?

what did LR do with your immobiliser problem when it went there and how much did it cost? I’ve got mine with the same problem. Going Thursday. I spoke to them on the phone and they said they will not switch th immobiliser off. This is the second time it’s happened. And now it’s out of warranty. Not happy in the slightest especially if they fit the same rubbish for it to happen again.

When it happened ned the first time I somehow figured out by taking out an engine fuse, trying to start it, it not starting, put engine fuse back in it will start after trying to start it again.

Absolutly pathetic problem to have.

jla ended up agreeing to pay for the whole lot after I explained that lr South Africa, Malaysia and a few other countries did the replacement under warranty. Land Rover knew about the problem with the immobiliser in the 2013 models onwards but neglected to do a recall or tell their agents around the globe

**D90 orkney** · 9th March 2018, 05:46 AM

Originally Posted by Maxximus

jla ended up agreeing to pay for the whole lot after I explained that lr South Africa, Malaysia and a few other countries did the replacement under warranty. Land Rover knew about the problem with the immobiliser in the 2013 models onwards but neglected to do a recall or tell their agents around the globe

I never got a replacement. They had to reprogram it. It’s the same thing. They said they won’t do it. It’s there now. I’ll be taking it to vcat if they don’t first of all take away all cost. $236 per hour Hahahaha that in itself is a joke. Also will be arguing yet again that they switch it off as I won’t be coming in to get it fixed everytime this happens. What if I was stuck in remote bush with this problem? Absolutely disgusting

**tact** · 9th March 2018, 10:03 AM

Originally Posted by D90 orkney

[...] What if I was stuck in remote bush with this problem? Absolutely disgusting

This was exactly my point to LR Malaysia when I was driving hard to be told what is my EKA. I used to do long trips into remote areas of the Malaysian rainforest/jungle. To have to leave the vehicle behind simply because I couldn't un-immobilise the vehicle (either a system fault or just a damaged remote fob) - just unthinkable!

No one could find my EKA code for the factory installed security system - So LR Malaysia finally agreed with LR international to replace my entire security system and keyfobs to the latest model - to get a known EKA to supply to me with it.

Thread: 2007+ Immobiliser strikes yet again.

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