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Thread: Roamer drive

  1. #21
    Join Date
    Jan 1970
    Location
    Melrose SA
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    They are when they fail!

  2. #22
    Join Date
    Mar 2011
    Location
    SYD> Brisbane> currently overseas
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    Thumbs up

    Just wanted to follow up since I have last posted on this. As mentioned, I had been working through a whine when my Roamer Drive was engaged, and had been talking a good bit with Ray, whom is the Roamer Drive 'father' (designer/ owner of the company). A testament to the design of the product and customer service from Ray, he walked me through visually inspecting the internals of the drive, to helping to identify any potential issues. I was impressed at how easy it was to remove, inspect, and service the unit. In the end, when Ray was not satisfied that the issue was identified and therefore solved, he sent me a new unit to swap out. I was very impressed with his commitment to post-purchase service and customer satisfaction. If his top-quality products weren't already enough, his service commitment surely put him up there with other top companies to work with.
    Secondly, his distributor in Oz is Allen Hutton of Hutton winches (Sailing), whom was also great to work with. Both made the process, almost enjoyable

  3. #23
    Join Date
    Apr 2014
    Location
    Blair Athol, Adelaide South Aust.
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    So is ur whine gone now??

  4. #24
    Join Date
    Jan 1970
    Location
    Melrose SA
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    Any Chinese bearings present?

  5. #25
    Join Date
    Mar 2011
    Location
    SYD> Brisbane> currently overseas
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    I am happy to say the whine is gone, but I still have some 5th gear groans to work out.... but that probably has more to do with the 260,000 kms on the gearbox. I didn't see any Chinese bearings but in full disclosure, I wasn't looking specifically for manufacturer on it.

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