Thread: So the PUMA goes back to the garage again tomorrow

Originally Posted by spudboy

I'd like to find out what the diagnosis is when they strip the engine (which I presume they will) to find out what was going wrong.

The whole engine is returned to the UK. It's up to them what they do with it but the dealer will never know the outcome of the stripdown.

Lou - congrats - I hope that solves your drama

There must be some type of warranty - let's say, for example, they did this one day before your warranty expired - and it broke down the next day.....
I would think they would have to provide some sort of assurance.

The sad thing is it sounds like they have no idea what your problem is.... therefore replace the lot. Oh well if it solves your problem.......

With any luck they will fit a gem of a motor and you'll be right for another 150,000 to 200,000 kms.

Originally Posted by Scouse

The whole engine is returned to the UK. It's up to them what they do with it but the dealer will never know the outcome of the stripdown.

Watch out for Puma engines on ebay ;)

Originally Posted by Sleepy

Lou - congrats - I hope that solves your drama

There must be some type of warranty -

let's say, for example, they did this one day before your warranty expired - and it broke down the next day.....

I would think they would have to provide some sort of assurance.

The sad thing is it sounds like they have no idea what your problem is.... therefore replace the lot. Oh well if it solves your problem.......

With any luck they will fit a gem of a motor and you'll be right for another 150,000 to 200,000 kms.

you always have the manufactures warranty which is generally 12 months I think...I thought people were asking about land rover warranty

Originally Posted by Scouse

The whole engine is returned to the UK. It's up to them what they do with it but the dealer will never know the outcome of the stripdown.

pity be interesting to know what they find.
ian

Originally Posted by Crackerjack

Are you legally obliged to go to a dealer for warranty work and servicing while under warranty in Australia, they got rid of that requirement in the UK several years ago, therefore you can take your vehicle wherever you want

i belive all warrenty work must be done by the dealer but servicing can be done by any qualified mechanic/garage.
ian

not so.

servicing can be carried out by any suitabley certified mechanic

warranty work is carried out by any authorised agent (which is typically dealers)

Anyone can service the car as long as they use the correct genuine parts and service to the correct schedule.

My car was serviced by me from 11000 miles and I never had an issue on warranty claims.