Yeah, I'm being stiffed - my lines only good for 99.6MBPS!Quote:
Originally Posted by DiscoMick
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Yeah, I'm being stiffed - my lines only good for 99.6MBPS!Quote:
Originally Posted by DiscoMick
The main problem with the NBN lies within the government’s intent
The main problem with the NBN lies within the government’s objective | Greg Jericho | Business | The Guardian
We have fixed wireless NBN here.... Its bloody ****house. When it was first connected, it was spectacular. Fast and 100% reliable. Over the last 8months its just ****house. It's forever down. You ring up and suddenly you connection works perfectly. The NBN are playing games. The local tower obviously has issues. So every time you ring you go through all the bull**** of "fault finding the local setup". Telstra trys to make out its your issue and a problem your end every single god damn time even though I say "It is the tower, when will it be fixed".
Usually it then suddenly works. I'm 100% positive they give you temporary priority on the local tower so you have good internet... then it dies off over the next week. But in the meantime they flag your issue as "fixed". Ours went down last wednesday night. Worked for a bit Friday during the day. Then a bit sunday evening. It's sort of working again now after ringing and complaining.
Basically they have put in a tower that will no-where meet the needs of the local area. So as soon as everyone moved over, it went to ****.
the bit that really ****es me off is them playing games.... and it "suddenly working" after you ring them. They try to make out you fixed it by restarting the modem while on the phone (as in "you stupid person, why didn't you try this its your fault"). Obviously this is the first thing I always try before ringing though.
Hopefully they will oneday upgrade the local tower as it ****es me off no end paying $120 a month for ****.
seeya
Shane L.
That's Telstra playing games with you, not the NBN. They aren't buying enough bandwidth to cover the plans connected to that tower. When you whinge, they push a bit more your way and take a bit from someone else. When they whinge, they get a bit back and you lose out. The whole thing is a cluster****, and shouldnt be allowed. If you pay your momey you shoukd get what you paid for.
The tower itself is capable of supporting many times more people than what are currently using it, it's all about the bandwidth the ISP's are paying for for you to use it.
My FTTN has been on for a couple of days, running quite well so far. 23.9 down 4.7 up. No complaints if it stays that way.
Assuming a 25/5 plan?Quote:
Originally Posted by bee utey
Quote:
Originally Posted by bee utey
you off the stirling node bee?
There's a green Dalek about 500m up the road I assume I'm connected to.Quote:
Originally Posted by Eevo
Dunno, whatever basic plan I was offered when I signed up sometime early last year. Details will no doubt come up when I get my first bill. I know I was given the option of swapping plans whenever I wanted to at no up front charge.Quote:
Originally Posted by SBD4
I thought it was something like that. Sometimes it gets to speeds slower than dial-up .... so you ring up and complain.... instantly while your on the phone, you suddenly its instantly fixed and very fast! I'm getting so ****ed off with it all I'm ready to change companies. Does everyone else do this "only give bandwidth to those who complain" caper ?Quote:
Originally Posted by Homestar
seeya,
Shane L.
One of the major problems is that no-one knows who is going to and from your house and the node all the time.
The providers have contract service technicians ( I'm sure they're not ) doing the setups , don't even know their names.
Telstra techs are not allowed to service the node .....or so they have told me.
I have been twice disconnected at the node by some unidentified bumble**** and we now refuse point blank to go through the "standard" checklist when you make an enquiry and will no longer let anyone into our home.
We have been through the routine 7 or 8 times now and know that the connections and settings in our home are perfect. We tell them to get off their arses and get one of their technicians down to the node and reconnect what some dumb ***** has disconnected.
It's terrible that it can get this way and theres little you can do.
Here's what you can do.
You can demand an Australian to speak to. Yes , that's the truth.
Get the name of the "technician"....his number (they don't like that) and the service company he works for. It won't be your provider he's working for.
Telstra is still the prime regard for telecommunications and you can call them if all else fails.....and demand to talk to an Australian who knows your problem.