NBN who's happy with theirs?

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Originally Posted by DoubleChevron

I thought it was something like that. Sometimes it gets to speeds slower than dial-up .... so you ring up and complain.... instantly while your on the phone, you suddenly its instantly fixed and very fast! I'm getting so ****ed off with it all I'm ready to change companies. Does everyone else do this "only give bandwidth to those who complain" caper ?

seeya,
Shane L.

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This article should help you understand what is going on (the video gives the basics):
The big reason why your NBN is slow, and why it might soon change - CNET

As to which provider, it varies from area to area depending on which POIs various RSPs spend their CVC dollars. For example some RSPs focus on metro areas and make sure their CVC quota is adequate in those locations - where most of their customers are. If your RSP does not have many customers in your area, they may not invest that much in CVC at the POI (point of interconnect) that services your area.

Aussie Broadband (NOT Australia Broadband) has had a very good reputation. That being said Telstra is also reputed to be one of the better ones too - perhaps not for your area.

We got a gushy letter from Telstra saying they are going to install a satellite NBN dish around the corner from our house in Maleny and how absolutely fabulously wonderful it is going to be for us. Birds will sing, sheep will lie down with lions and the world will be at peace in harmony etc.
This caused the wife to start muttering incoherently about how hopeless our NBN in Springwood has been since it replaced our utterly reliable ADSL and she hoped they didn't also screw up our ADSL internet in Maleny. Some rude words may have been said. Quite a few, in fact.
So that's one vote which definitely hasn't been won with fibre to the node. [smilebigeye]

telstra canceled my nbn service because they couldn't get in contact with me...
did they try calling me? no
did they try emailing me? no
did they send a letter? no

Typical!

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Originally Posted by DiscoMick

Typical!

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i'll give you one guess who i work for...

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Originally Posted by ramblingboy42

Telstra techs are not allowed to service the node .....or so they have told me.

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thats correct, telstra no longer owns that part of the network

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Originally Posted by bee utey

There's a green Dalek about 500m up the road I assume I'm connected to.

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yep and then its fibre back to stirling exchange

We're the first renters in a new house so we had to get NBN hooked up. We priced Telstra no contract. First month fee + 'no contract fee' + modem + technician to install + some other fee = close to $1000 and people I know who went with Telstra had to wait weeks for the techie to hook them up.

We went with Barefoot Telecom - no contract. Signed up on a Saturday. First month fee $69 + modem $149. Instantly had emails confirming I'd signed up. Monday had email saying connected and giving instructions. Tuesday modem arrived. I plugged it in as per instructions - instantly - NBN.

Very happy with Barefoot Telecom. I gather their call centre is in Australia too.

Not sure why you were quoted so much with Telstra - mine cost me zip for the modem and installation on a 12 month contract. 100/40 connection which runs almost up to those speeds most of the time. Took 2 weeks from order though to connect.

Got two good days out of the NBN connection then yesterday, nothing, the line's dead as a dodo. Waiting now for the possible attendance of a tech to look into it, or not. Good thing I always have backup wireless internet.

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And a few hours later the internet is back on but the phone connected to that line no longer works. Grrr. Fortunately mobile reception here is adequate.