NBN who's happy with theirs?

Well I just got an email to say NBN is ready , FTTC , funny Ive seen no work in the street.

Long story short , Im a 30 year ex telstra tech. & have a pretty good plan $25 a month bundle , includes 500gb on ADSL2+ ( I only ever use about 5 gb) and a mobile with 500mb .

So I contact Telstra & ask about switching & keeping my plan & they say the $25 Im paying is just for my mobile & I should be paying $89 for my bundle but due to a 'system error' Ive only been paying $25 & now they are going to start charging me $89 , "thanks for bringing the error to our attention" . Its not a System Error , an Indian bloke sold me the $25,00 bundle .

I kept the chat transcript , I told them I was posting it to social media, they just lost a 40 year customer .

now looking for a provider.

Got hooked up to NBN wireless last week,
Trouble free so far - as good as the fibre to node we had in town.

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Originally Posted by edddo

Got hooked up to NBN wireless last week,
Trouble free so far - as good as the fibre to node we had in town.

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Can you do us a favour and run a speed test during low usage times and another say on a Friday evening? Most complaints I've heard about the fixed wireless is congestion, but not sure if this is correct of if the ISP's are limiting bandwidth to save a quid. Who are you with? Reason for the questions is that Mum will be getting this in the not too distant future. TIA

I have been on NBN for ages. No issues at all.
But i live in a small town which has the exchange not far from me, and that is the real decider of quality net anyway.

Most days my 4 kids are watching netflix or youtube as well as me on the net and i get no lag at all.

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Originally Posted by Homestar

Can you do us a favour and run a speed test during low usage times and another say on a Friday evening? Most complaints I've heard about the fixed wireless is congestion, but not sure if this is correct of if the ISP's are limiting bandwidth to save a quid. Who are you with? Reason for the questions is that Mum will be getting this in the not too distant future. TIA

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Problems with fixed wireless seem to usually be because of inadequate bandwidth somewhere along the line. This may be due to the RSP buying insufficient bandwidth, but may also be due to insufficient backhaul from the tower by NBN or from excessive data use in your particular segment from the tower. This may be because NBN has allowed too many clients on that segment, or because one (or more) of these clients is using excessive data quantities. Worth noting that there are "fair use" data limits on wireless as well as satellite, but these appear to be totally ignored by both NBN and RSPs.

The only one of these issues that you have any control over (by changing RSP) is if the RSP is buying insufficient bandwidth.

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Originally Posted by JDNSW

Problems with fixed wireless seem to usually be because of inadequate bandwidth somewhere along the line. This may be due to the RSP buying insufficient bandwidth, but may also be due to insufficient backhaul from the tower by NBN or from excessive data use in your particular segment from the tower. This may be because NBN has allowed too many clients on that segment, or because one (or more) of these clients is using excessive data quantities. Worth noting that there are "fair use" data limits on wireless as well as satellite, but these appear to be totally ignored by both NBN and RSPs.

The only one of these issues that you have any control over (by changing RSP) is if the RSP is buying insufficient bandwidth.

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Yeah but I'd be ****ed if I was connected to a system with a 'Fair use' policy. What's the point of installing a 'state of the art' - I say that with tongue firmly planted in cheek - network that limits data to everyone. I would say that fair use in this day and age for a family should be around 600 to 800gig a month - I bet it's lower than that. With 3 of us in the house who are all heavy streaming uses we nudge 1000gigs most months.

My current ADSL2+ works fine for me - unlimited data and I get 9MBPS which suits my needs. Cost is $49.95 with phone line (that I never use) per month.

Now I will have to change to the NBN (or go VDSL) in the next month or so. For a 12MBPS plan and unlimited data I will have to pay $59.95 so $10 a month more for what is basically the same service. Oh - I dont need the home phone but cost is still the same.

Now I am not against the NBN and if I was a high speed, high data user I am sure it will be great, but to pay extra for the same basic service is nonsense.

Garry

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Originally Posted by garrycol

My current ADSL2+ works fine for me - unlimited data and I get 9MBPS which suits my needs. Cost is $49.95 with phone line (that I never use) per month.

Now I will have to change to the NBN (or go VDSL) in the next month or so. For a 12MBPS plan and unlimited data I will have to pay $59.95 so $10 a month more for what is basically the same service. Oh - I dont need the home phone but cost is still the same.

Now I am not against the NBN and if I was a high speed, high data user I am sure it will be great, but to pay extra for the same basic service is nonsense.

Garry

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I would be happy to stay with ADSL but they will eventually force me to change to NBN:thumbsdown:

Because i live so close to the exchange my net is good. When i had DSL my speed fluctuated but at times it was damn fast.
I actually had my speed reduced when i went to NBN. Because the basic package was the closest to the same cost.
The speed although slightly slower is much more consistent.

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Originally Posted by Homestar

Can you do us a favour and run a speed test during low usage times and another say on a Friday evening? Most complaints I've heard about the fixed wireless is congestion, but not sure if this is correct of if the ISP's are limiting bandwidth to save a quid. Who are you with? Reason for the questions is that Mum will be getting this in the not too distant future. TIA

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I'm with iinet.
Have not noticed congestion so far - certainly did when in town.
Will do some speed tests shortly - it is not a high speed plan though as we dont need that kind of performance. It is an advertised max speed of 9.6mbps.
Actually a bit cheaper product ( same provider) than what we had in town.