Telstra technical department- helped my windows

**jonesfam** · 26th July 2018, 07:58 PM

I was at work this arvo, after we had closed, when I got a phone call from John.
Now, I'm not really sure "John" was his real name. In fact I rather suspect it wasn't, just a suspicion but the heavy West Asian accent sort of made me a bit dubious.

Anyway, John told me he was from Telstra he was calling (very helpfully, I think) to tell me that I had a problem with my internet & that he had to fix it.

I said "Is that right John? That's terrible, what do I need to do?"

John said that all I had to do was ensure my computer was turned on, give him my pass words & he would fix all our problems!

"Great, are you sure that we have an internet problem? If we do what is it?"

Well, John couldn't really explain the problem but apparently it was really a bad problem.

I told John that I wasn't surprized that we had major problems with Telstra internet - since we don't use them as our provider.

I think at this time poor old John must have been eating something that stuck in his throat because he started spluttering a bit.
Once he regained his composure he assured me that even though we didn't use Telstra our internet still went through the Telstra system.

By this time I was getting a little annoyed at John because & didn't seem to be reading my attitude.
So I asked John who he was calling? He quickly replied that his name was John & he was calling from Telstra.

I told John that I understood that: BUT, who was he calling?

At this point, I'm afraid to say, my relationship with John went a little sour. Mainly because I kept asking who he was calling & he kept saying he was John from Telstra.

After a bit of this back & forth John rather rudely decided to end my amusement & our developing friendship by hanging up.

I think I'm going to miss John.

Be careful out there.

Jonesfam

**101RRS** · 26th July 2018, 08:02 PM

Nothing new there - I get 3 or 4 of those a day and have done so for the the last couple of years.

Welcome to the "real" world of scammers.

**V8Ian** · 26th July 2018, 08:22 PM

John phoned me the other day. Every time he asked a question, I replied with " I don't know, you're the expert."
The relationship didn't last long, John dumped me, unceremoniously. We're not with Telstra, either.

**p38arover** · 26th July 2018, 08:24 PM

I tell them I don't have the internet.

**cripesamighty** · 26th July 2018, 11:16 PM

The last time I had one of these twits on the phone, I went off to 'check the wireless router'. After I made myself a cup of coffee and then went back to the phone 15mins later, surprisingly enough he wasn't on the phone anymore....

DAMINK · 27th July 2018, 07:22 AM

They call me all the time.
I have quite the tongue on me when i get going.
I treat it as a personal challenge if they can handle 1 minute of my abuse.

None have lasted the test thus far

**Pickles2** · 27th July 2018, 07:26 AM

We haven't had such a call from "John" or anyone else, but appreciate the warning that this is going on.
Thanks for the warning, Pickles.

**LRJim** · 27th July 2018, 07:36 AM

We're all technically with Telstra they own all the lines after all. But that's pretty cheeky asking for your passwords over the phone who would be dumb enough really? I get people falling for email scams because they are getting more and more legit.
The only scammers I've had over the phone are AiPol. They claim they are the police and that they are gonna advertise your business in a police magazine. Then the only people that get this magazine in the end are the people that signed up to have there business advertised in it. They are (were) a legit business making money from scamming people.
I only have a mobile so maybe that's why I havnt had any phone scammers.

Cheers Jim

**POD** · 27th July 2018, 09:19 AM

How much fun you can have with these guys is limited only by the amount of time you're prepared to give it. Try giving them increasingly abusive fake passwords to try, maybe start with something like 'ih81ndians' and up the ante from there. Sadly I never seem to have time to play when they call.
My favourite trick when we used to get a lot of unsolicited sales calls was to sound interested, ask them to tell you all about their product, then put the phone down and walk away once they got their momentum up.

**austastar** · 27th July 2018, 09:39 AM

Hi,
"I have 5 computers, what IP address is causing the problem?"

or

"No worries, I won't talk to you though untill you confirm my account number and the amount on my last bill."
(I pulled this one on a Telstra review call, they were prompt with the correct answer and countered with asking for my birth date.)

Scammers usually just hang up or let loose with obscenities and then hang up.

Cheers

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