Thread: Bad microsoft experience

Originally Posted by dero

It came with the computer , aprox 2 years ago .
The supplier is quite legit , and quite happy to talk to Microsoft .
The bottom line is ....This product is for corporate use only [ in Aust ] & they simply refuse to reinstate my lic.

they should be giving you a refund then

Originally Posted by Eevo

they should be giving you a refund then

not if it is one of the install once corp licences

Originally Posted by incisor

not if it is one of the install once corp licences

interesting, ive never heard of those.

price of office is stupidly high. 200bucks!

Originally Posted by Eevo

interesting, ive never heard of those.

all over ebay for 40 odd $ or used to be

libreoffice and mozilla thunderbird with lightning has most of MS office covered and is compatible on all platforms, which MS office isnt

Hi all

I have suffered a number of Microsoft issues this year (no different from any recent year really). A couple of months ago Windows 10 completely froze after a forced upgrade. Fortunately my Thinkpad was still under warranty and Lenovo tech support spent best part of 8 hour (very slow ADSL) helping to rebuild as I could get no support from Microsoft. Win 10 & Office were part of the original build.

But more recently, in the past fortnight I have had another major Win 10 upgrade forced on me (with the un-removable version of Edge). As a a result I now have no drivers for my external monitor (which was working fine before) and some investigation shows the required driver (hdgraphics 3000) is not supported by this version of Win 10. The monitor will work in duplicate mode but not extended. There appears to be no fix for this. The monitor still works fine on a 10 year old Thinkpad which is on a different Win 10 build though did also get the forced major upgrade. And again there was no interest from Microsoft.

Also I lost connectivity to my printer and have wasted far too much time trying to reconnect this... HP OfficeJet 6956. Have reinstalled it several times, it sort of works (print/scan) for a while and then goes offline so I just given up before I throw everything at the wall.

IBM = I Blame Microsoft

Cheers - Simon

Originally Posted by incisor

all over ebay for 40 odd $ or used to be

libreoffice and mozilla thunderbird with lightning has most of MS office covered and is compatible on all platforms, which MS office isnt

If only there was a viable Outlook equivalent I'd ditch MS in a heartbeat. I only ever went MS because my employer at the time decided that Exchange and that peculiar add-on called Outlook was going to be the saviour of the world.

And, yes. Over my IT career I've had some memorable battles with MS all of which I lost without any compromise on the part of MS. I had quite a few other battles too with the likes of IBM, DEC, HP, Sun, etc. all of which showed that, at least, they knew what customer service was. Not MS though, for them the "service" part of it is a foreign concept.

If only IBM hadn't missed the boat with OS/2....

Originally Posted by Markf

If only there was a viable Outlook equivalent I'd ditch MS in a heartbeat.

thunderbird?

Originally Posted by Markf

If only there was a viable Outlook equivalent I'd ditch MS in a heartbeat. I only ever went MS because my employer at the time decided that Exchange and that peculiar add-on called Outlook was going to be the saviour of the world.

And, yes. Over my IT career I've had some memorable battles with MS all of which I lost without any compromise on the part of MS. I had quite a few other battles too with the likes of IBM, DEC, HP, Sun, etc. all of which showed that, at least, they knew what customer service was. Not MS though, for them the "service" part of it is a foreign concept.

If only IBM hadn't missed the boat with OS/2....

At the time IBM missed the OS/2 boat their nearest competitor was Digital which had market capitalized value of less than the IBM AS400 business. How times have changed. IBM have virtually abandoned AUS/NZ. I was working for BHP in Singapore in 2011 when IBM were told by the board ‘you have been raping us for 5 years and delivered nothing’ you have 12 months to exit the account globally!

That went down well Armonk... Not! Wasn’t a particularly large account but loosing a blue chip global client wasn’t a good look.