Broadband keeps shutting us down

**Stewie** · 18th June 2007, 11:00 PM

Might sound a bit of a coincidence but check to make sure the PC is not getting too hot. Check the cooling fan on the processor for dust and fluff and also power supply. If the processor is getting to hot then the PC will shut down periodically when it gets too hot. A bit of a fail safe to stop you cooking your PC! I've seen it happen a few times to PC's and once I've cleaned the processor fan it's all OK again.

**p38arover** · 18th June 2007, 11:05 PM

Originally Posted by NOZ

OS ? what is that?

Operating System, e.g., MS-DOS, PC-DOS, TRSDOS, NewDOS, Windows 3.1, 95, 98, 98SE, XP, 2000, ME, Linux, Mac OS X?

I have GeForce 4 video card and it seems OK.

Ron

**ladas** · 18th June 2007, 11:26 PM

Originally Posted by Stewie

Might sound a bit of a coincidence but check to make sure the PC is not getting too hot. Check the cooling fan on the processor for dust and fluff and also power supply. If the processor is getting to hot then the PC will shut down periodically when it gets too hot. A bit of a fail safe to stop you cooking your PC! I've seen it happen a few times to PC's and once I've cleaned the processor fan it's all OK again.

That's a valid point. and if you remove the heatsink clean of the faces of the heat sink and the CPU (very carefully) and put some more/new heat transfer paste on it.

Make sure the heat sink and the fan are nice and clean before re-fitting.

**incisor** · 19th June 2007, 06:28 AM

how is the adsl modem connected to the pc? usb ?

check the power supply... sounds like a power thing to me ....

**stevo** · 19th June 2007, 09:35 AM

the power causes our modem to drop out, anything under 200 volts and ours will drop out,the power here goes from 186 volts to as high as 168 volts had to buy a voltage inverter for the home theatre system to keep it at 240 volts

**shinz** · 19th June 2007, 12:21 PM

Sounds a bit like what we had after joining up to Telstraclear's broadband service. In NZ they gave us a free modem which was a USB modem, was OK for a bit then it started dropping out our connection, generally when trying to open a new site, OK if I just stayed browsing the one site. Turned out it was something that TC new about, & they eventually gave us a new Ethernet modem router, "'cause we'd been with them for a long time....!" Since I've installed that we've had no hassles at all. I had problems both with IE & then Firefox after I changed to that to try & solve it, but to no avail until we changed modems. Hope this helps.
Steve.

**djam1** · 19th June 2007, 01:19 PM

Right mouse click on My Computer on the desktop click Properties tab click on Advanced click on startup and recovery untick automatically restart in system failure area.
I understand that the pc is rebooting if you do this the next times the OS fails you will hopefully get a Blue Screen with white writing.
Post the results particularly the error in file name here.
This should enable us to give you clearer guidance.

**loanrangie** · 19th June 2007, 08:12 PM

Originally Posted by incisor

how is the adsl modem connected to the pc? usb ?

check the power supply... sounds like a power thing to me ....

Or an over loaded power board, mine tripped after the missus plugged the vac in

**abaddonxi** · 19th June 2007, 09:38 PM

I'm coming in a little late in the piece, but the first thing I'd do is back up all of your critical data. Pictures, documents, mp3s, whatever.

Lots of things can turn a computer off, but not many of them are good and the first thing you want to do is back up.

Cheers
Simon

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