Thread: Broadband keeps shutting us down

Originally Posted by NOZ

Hi all, We are not much with pc's but here is our problem

We have been with Optus dial up for years with out to many hassles and recently change to Telstra broadband.

Now when ever I log on to say, Carsales .com the pc shuts down.

Any thoughts or questions would be appreciated

Is it just Carsales.com ? There maybe pop-ups that are 'crowding' you PC

Can't see broadband being the cause,

Have you run an anti virus recently ?

Not just car sales, there is no consistency. I can be on this site with out any problems but say youtube or if I try to run a video boom we are gone.

Yes we have run anti virus since the problem started

Originally Posted by NOZ

Not just car sales, there is no consistency. I can be on this site with out any problems but say youtube or if I try to run a video boom we are gone.

Yes we have run anti virus since the problem started

Okay looks like it could be a graphics thingy.

How much memory do you have\
What type of video card

Have you tried reducing the resolution on you display settings.

It may be with broadband that it is 'throwing' too much information for your graphics card or memory to cope with

What equipment are you using?
ADSL Modem + what else?
Are you using Wireless/Wireless Router?

First off if you're on a wired ADSL modem check the connectivity light doesn't change/go out. Read the modem manual and it will probably say which status light shows the DSL link up or link status. If it keeps dropping out then its either the phone line or a modem issue.

Secondly if you are using Wireless internet or even Wireless back to the modem/router check for any interference - cordless phone, mobile phone, other power supplies etc and move them away from the wireless modem and/or your PC.

Thirdly (again for wireless modem/router) is it secure? Can someone nearby see you wireless router? Again check the manual and the router's configuration.

Geez I think it a GForce2 or some thing like that, I will have a look in daylight unless there is another way of checking

Light stays on and not on wireless

DOH just re-read first post PC shuts down

OK, could be graphis card, could be network driver, could be lots of things. Sounds more likely to be software.

What OS? Check for updates to graphics drivers and to network drivers.

Also clean out cookies, internet history and temporary files if using IE.

OS ? what is that?