Thread: Melbourne D2 recommend smash repairer please ?

I took my car to RPM in Sunshine for a rear quarter panel repair, then back again to get the rear wipers to work and then back again to get the TD5 badge put on, which is on crooked. The bloke that I spoke to at RPM professed a love for American muscle cars and a hatred of European cars. I did not get a good vibe there. I am going to a local guy for any future repairs.

Thank you all, I spoke with Perfect Panels this morning and got the good feeling needed they know their stuff with Land Rovers. The insurers ok with it, so arrives there tomorrow and will then be assessed.

i will try and get to Glen Iris on FrIday and introduce myself, always like some face to face contact. Went thought the options with the insurance company and if in their opinion it is not worth repairing, then I negotiate with the assessor on a reasonable value. However, if they deem it a write-off in the sense that it is not roadworthy, then It goes to pickles and I have to buy at auction. The insurance company said they have had problems where people have put unroadworthy cars back on the road, had anther accident and they have ended up being sued for it. Seems reasonable enough to me. Anyway, I don’t think it will come to that.

Not sure if it is the done thing to mention insurers, but I have stuck with this one for a few years as they have great customer service, always speaking to Aussies in Australia. I also happen to work for another insurer and our claims dept has been off-shored to the Philippines, no offence to the people’s of the Philippines, they are like lovely people when I go there, but I like to deal with people who can make decisions on the spot. To date they have been great and made the whole process easy. To hire a Prado one way from Albury to Melbourne for 24hours cost $800 !! Talk about day light robbery, but they were the only company that would do it. I am in the wrong game !!! So they date the insurer has paid for the hire car, diesel, and recovery truck to collect the car and bring back to Melbourne, I could not ask for more. Thanks for all the feedback as always, what would I do without this forum. I will keep this link going with how it all finishes up. Cheers, Matt.

Originally Posted by surfingooner

Thank you all, I spoke with Perfect Panels this morning and got the good feeling needed they know their stuff with Land Rovers. The insurers ok with it, so arrives there tomorrow and will then be assessed.

i will try and get to Glen Iris on FrIday and introduce myself, always like some face to face contact. Went thought the options with the insurance company and if in their opinion it is not worth repairing, then I negotiate with the assessor on a reasonable value. However, if they deem it a write-off in the sense that it is not roadworthy, then It goes to pickles and I have to buy at auction. The insurance company said they have had problems where people have put unroadworthy cars back on the road, had anther accident and they have ended up being sued for it. Seems reasonable enough to me. Anyway, I don’t think it will come to that.

Not sure if it is the done thing to mention insurers, but I have stuck with this one for a few years as they have great customer service, always speaking to Aussies in Australia. I also happen to work for another insurer and our claims dept has been off-shored to the Philippines, no offence to the people’s of the Philippines, they are like lovely people when I go there, but I like to deal with people who can make decisions on the spot. To date they have been great and made the whole process easy. To hire a Prado one way from Albury to Melbourne for 24hours cost $800 !! Talk about day light robbery, but they were the only company that would do it. I am in the wrong game !!! So they date the insurer has paid for the hire car, diesel, and recovery truck to collect the car and bring back to Melbourne, I could not ask for more. Thanks for all the feedback as always, what would I do without this forum. I will keep this link going with how it all finishes up. Cheers, Matt.

Just a warning your hire car and tow job all come under the value of your car being repaired and with all this it deminishers the value of your car and repair cost sorry to say .
As you know insurance there is no such thing as a free ride

Originally Posted by surfingooner

To date they have been great and made the whole process easy. To hire a Prado one way from Albury to Melbourne for 24hours cost $800 !! Talk about day light robbery, but they were the only company that would do it. I am in the wrong game !!! Cheers, Matt.

There was something on TV the other day where some hire car companies rent out cars for very little money for clients to take back the hire cars to the original destination. IE a person hires a car from Melbourne drives one way to Perth, then some one hires that car to drive it back to Melb for them over an allocated time frame and pays very little.This way they get their one way rentals back to the original depot.

I should say I did check with the insurance company if the emergency expenses counts against the value of the car and they confirmed it doesn’t, it is an additional cover provided if it happens further than 100kms from Home.

Assessor called this morning and said it was touch and go if it was a write-off, Did I want it fixed,I said absolutely yes, and got chatting and he said then he would do everything he could to make sure it gets repaired. They are now stripping it down for final repair cost which will be Wednesday. He hadn’t dealt with PP’s before but he said it was full of RR’s, BMW’s and Merc’s so they must be doing something right. Wait till next instalment now.

Originally Posted by surfingooner

I should say I did check with the insurance company if the emergency expenses counts against the value of the car and they confirmed it doesn’t, it is an additional cover provided if it happens further than 100kms from Home.

Assessor called this morning and said it was touch and go if it was a write-off, Did I want it fixed,I said absolutely yes, and got chatting and he said then he would do everything he could to make sure it gets repaired. They are now stripping it down for final repair cost which will be Wednesday. He hadn’t dealt with PP’s before but he said it was full of RR’s, BMW’s and Merc’s so they must be doing something right. Wait till next instalment now.

Finger`s crossed for you

Originally Posted by surfingooner

I should say I did check with the insurance company if the emergency expenses counts against the value of the car and they confirmed it doesn’t, it is an additional cover provided if it happens further than 100kms from Home.

Assessor called this morning and said it was touch and go if it was a write-off, Did I want it fixed,I said absolutely yes, and got chatting and he said then he would do everything he could to make sure it gets repaired. They are now stripping it down for final repair cost which will be Wednesday. He hadn’t dealt with PP’s before but he said it was full of RR’s, BMW’s and Merc’s so they must be doing something right. Wait till next instalment now.

Maybe this
https://www.aulro.com/afvb/discovery...ml#post2795502

Just saw that, in way too good nick to part out.