Have been getting a bunch of Mk1 Nanocoms on the mail for upgrading purposes (my fault since I volunteered...)

The owner of this particular unit had never been able to connect it to his PC, even when baby-sitted over the phone... TBH thought him half retard - half computer illiterate and gave up... but just received his unit and the blooming thing indeed does not connect through the USB port... shame on me!

When going into Nanocom Setup --> USB Info --> the screen comes out blank whereas it should display 'USBfrmw 1.01'. The unit has been successfully upgraded to R2.08 though and works fine in all of the other fronts.

Any ideas?

Thanks ahead of time
Matt