Thread: Input data not woking on new nano com evo?

Originally Posted by It'sNotWorthComplaining!

I recently bought a Nanocom evo for my motronic V8.
I wanted to check live data whilst driving, so I select motronic then select the input data I get the screen but no info, the graph buttons don't work and it just freezes and I can't do anything unless I unplug it.
All other functions work, also the test button says everything is ok

I know the diagnostic socket is good as when I connect hawkeye, it gives me live data.

Wonder if I'm doing something wrong or there is a glitch in Nanocom?
maybe BBS guy might have some insight?

Interesting to read this...I have the same problem.

Anyone any ideas?

Chilly

Originally Posted by Chilly

Interesting to read this...I have the same problem.

Anyone any ideas?

Chilly

I contacted support at nanocom.
log into restricted area and download the lastest firmware and do an update of the firmware. They reckon this will fix the freezing.
I assumed since i bought mine during the Christmas break it would have already had the firmware upgrade installed.
I'm doing it this moment and will report back .

Originally Posted by It'sNotWorthComplaining!

I contacted support at nanocom.
log into restricted area and download the lastest firmware and do an update of the firmware. They reckon this will fix the freezing.
I assumed since i bought mine during the Christmas break it would have already had the firmware upgrade installed.
I'm doing it this moment and will report back .

Hi,

I have downloaded the update file. It states that you must open the help file first.
Have tried unsuccessfully.

How are you progressing?

Chilly

Originally Posted by Chilly

Hi,

I have downloaded the update file. It states that you must open the help file first.
Have tried unsuccessfully.

How are you progressing?

Chilly

The update is in a zip file, unzip it and open the folder created, there is a HTML helpfile.
I'm in constant email contact with support they reply around this time every evening so will try an get mine going and report back success .
or failure.

Check the other post.
it appears to not work on Win 7 , Vista, or Mac.
But I tried XP and all is good.

Originally Posted by It'sNotWorthComplaining!

Check the other post.
it appears to not work on Win 7 , Vista, or Mac.
But I tried XP and all is good.

Bugger.....only have Win 7...hmmmmm