Thread: Help ,,just brought a used nanocom on here and its turned up with a cracked screen

Is the damage claimable on household personal effects insurance?

I have been conversing with Rob about this sad case of him purchasing a used unit from another AULRO member that arrived damaged, by PM, but by the time I read Robs PM, Adrian, our main support guy, had already responded to his E-mail with details about the repair etc.

You don't need to be a member of the Nanocom forum to get help and although the Contact Us form on the Nanocom web site asks for the Electronic ID, it is optional rather than Mandatory to provide this.

In addition, as Rob has discovered, you can just E-mail BBS anyway, but have to appreciate that we are in a GMT +2 time zone, which, given our working hours typically means there may well be a significant delay before we get to respond.

Of course we not only respond to all E-Mails etc, but typically do so, especially for regular kinda stuff like someone having a broken screen Registration, on line access or code entry troubles etc, within an hour of reading it.

ATB

Colin