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Thread: Another Nissan bites the dust

  1. #1
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    Another Nissan bites the dust

    I have often refrred to my mates Nissan and how he typifies the nissan driver and so on.
    He always gave me crap for driving a Landy and has done so for 20 years, well the day of has come where his beloved Patrool has bitten the dust.
    Its 2 months out of warranty, Nissan does not want to know about it.

    It is well documented that the 3L Patrols are a time bomb and he has always had issues with it from day 1.
    He called every Nissan dealer, his mate who is a mechanic had a client who even wrote, e-mailed and phoned the CEO of nissan Australia and they are flat out denying any issues and he is on his own.
    Quotes so far for a new motor is $15k.

    Does anyone on here have any help on links or factual information that could help him get over the line via a Statutory warranty claim.
    His car has done 50k km's and apart from a few outings has been well looked after.

    !st thing he said to me was that he will never pay me out about my choice of vehicle again. Oh well, I always liked the banter we had going.

  2. #2
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    sorry I'm of no help but I thought they had resolved that problem with the later model engines

  3. #3
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    I like nissan patrol's not as much as landrovers but I have yet to hear a good report about a 3L I can't see how they are still allowed to be produced ? I have a mate with a 4.2td patrol and a 3l he says the 3l has more power and better to drive but he then said but if I had the choice its the 4.2 all the way because the 3l has already had a new head after completely stuffing the original one.

  4. #4
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    Nissan has been covering out of warranty repairs as long as the vehicle has had full dealer service.
    Slipped liners,Ron I can tell you of a more expensive liner problem.
    Andrew
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    $15K??? I hope that is fitted....LAst one we did using a genuine Nissan ZD30 long engine, from Nssan, was less than $12K. Drive in, drive out. And that was at $102/hr. AND freight from mainland dealer.

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  7. #7
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    My best efforts, hope it's of some assistance.

    1. STOP using the telephone.

    2. Go to the relevant state website for consumer affairs.

    3. WRITE to the Nissan dealer (not NISSAN) stating,
    a. the very SIMPLE facts,
    b. what he wants done, (new/fixed motor), and
    c. give them a date that you expect a written response. (2 weeks is usually enough). (and don't put your phone number on the letter)

    Consumer affairs usually have a sample letter.

    4. If they don't respond in writing (doesn't matter what they promise on the phone), lodge a complaint through consumer affairs. This will get the ball rolling. Remember that it is the dealer who is responsible. They sold the vehicle and it must work. (of course they will get compensation from Nissan but that is their problem.) Don't let them fob you off to Nissan.

    What you are trying to achieve is to get consumer affairs involved by showing consumer affairs that you have tried to resolve the problem but the dealer has not responded correctly or promptly.

    Once CA are involved you will get a fair response.

    Don't get angry. Do not be rude. Do not use the phone. Do not believe any promises on the phone unless it is backed up in writing.

  8. #8
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    Nissan ultimately bought out a rebuild kit for the ZD30 as the failure rate started to get out of hand. The cost of a new engine was somewhere around the $8-10K range. The kit, which from memory, was a bare block and pistons allowed a complete re-build using the good bits from the old engine. The kit was around the $2K mark. The only problem was you still had a ZD30 at the end of it, but at least it ran. I don't know if these kits are still available.
    I would never buy a Nissan because of the way Nissan treated its customers during this period. Admit nothing, deny any claim. Refuse to admit any resonsibility or liability for a dud engine and take months to bring out a re-build kit, instead give owners a choice of a $10K plus new engine or walk. Nissan treated its customers with utter contempt during this period, wouldn't have one on a free ticket.

    Deano

  9. #9
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    but its out of warranty,, id like to no were the line stops for warranty???

    wether its looked after or not, its still out of warranty,

    i no for a fact that land rover dosent want to no you if your asking for a new motor, but a 50/50 and they will talk to you, volvo has done it for yrs and it keeps customers happy, and LR have done it aswell,

  10. #10
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    Quote Originally Posted by big guy View Post
    I have often refrred to my mates Nissan and how he typifies the nissan driver and so on.
    He always gave me crap for driving a Landy and has done so for 20 years, well the day of has come where his beloved Patrool has bitten the dust.
    Its 2 months out of warranty, Nissan does not want to know about it.

    It is well documented that the 3L Patrols are a time bomb and he has always had issues with it from day 1.
    He called every Nissan dealer, his mate who is a mechanic had a client who even wrote, e-mailed and phoned the CEO of nissan Australia and they are flat out denying any issues and he is on his own.
    Quotes so far for a new motor is $15k.

    Does anyone on here have any help on links or factual information that could help him get over the line via a Statutory warranty claim.
    His car has done 50k km's and apart from a few outings has been well looked after.

    !st thing he said to me was that he will never pay me out about my choice of vehicle again. Oh well, I always liked the banter we had going.
    Is this the latest Common Rail model?

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