Might be worth a new effort with changes that came into effect recently - and note that the responsibility for fixing problems lies with the retailer in the first instance, not the manufacturer, and the new rules apparently make this clearer. I think there was a thread here a while back pointing out the problems this creates for the retailer, but the view from the consumer's point of view is a bit different. Presumably the dealer has more influence with the manufacturer than does a single individual.
John

