
Originally Posted by
ezyrama
I have the same problem, we set up a small business in 2007 just before the "GFC". So far, we are travelling along fairly well, but definately not rakeing it in, the thing I found is to offer something that your competition cannot, in my case 30years of industry knowledge and treat your customers like friends and not an account number. We have a few fall over on us and take us for, in 2 cases, a lot of money, and one of these guys was a personal friend. He said, I guarantee you will get your money, but I dont know when, 3 years later his attitutude is, when I get it you will get it, if you want to have me wound up, go for it but you will get nothing at all. What do you say to that?
If you can survive this current downturn, I think you will come out a lot stronger and you must be doing something right by your customers.
Have a good weekend all, I'm off to the LandRover show at Castle Hill Showground.
Cheers Ian
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