Hi Bacicat, I presume that the fridge would be bolted to the slide and the slide bolted to the vehicle, therefore in what way could the slide be unsafe? The only drop down slide I have seen had some sort of lock mechanism that prevented the slide from moving once it was in the closed position. I thought it was a well made item and agree it is rather expensive but very effective. Perhaps it represented a risk to fingers when operating? Cheers,130man.


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Rang them again, said my new lock was broken. They asked "did it have any play in it" (movement forward and backward when locked) - I replied yes it did a bit. No worries, they told me how to fix and after a bit of discussion I told them I had no idea what they were talking about and I had no idea how to fix. (ok - I am not good at being much of a handyman and advised them of this). They said take it to an ARB shop and they would fix it. So off I go, first trip my wife took it to them for the booking, she brought it home and no change, still movement. WTF? I booked it in for the 2nd time, they played with it, then said you have installed the lock the wrong way round. (I tried installing it the other way myself thinking I put it on the wrong way but it didn't fix the problem for me.) I said, no problem, so off they go and change the lock around the other way and guess what, that's not the problem!!! They ring the supplier and then advise me I will need to bring it back as it needs new bearings?. So I take it back for the 3rd time. They play with it again. I saw them grab another one in a box from the showroom and take out the back I presume so they could compare mine to theirs. Of course mine is the original version and the current version has a guess what..... different locking mechanism! They then brought me out the back to show me what they did (about an hour later). WOW - no movement hooray! However, they bent the metal stoppers at the back way too far forward, and it wasn't locking in the correct position! After explaining to them it wasn't right, they then said "we have wasted enough time and money on this job and we didn't even sell you this item." My reply, I never said I wanted it done for free and I am happy to pay for the job to be done but when I pay my money, I want the job to be properly completed. They said that was the best they could do. I left, went home, and I ring the supplier, they said I need new rubber stoppers. The original versions were made from a hard plastic, the newer versions are a slightly different material with a bit more give in them. They sent me 4 new rubber stoppers (2 for the drop slide and 2 as spares!) with a picture and some excellent directions on how to install them! I bent the metal stops back to 90 degrees, installed the new rubber stoppers and ............ta da! All fixed and I'm very happy.

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