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Thread: Another broken LCD!

  1. 18th June 2013, 01:04 PM #11
    incisor's Avatar
    incisor
    incisor is offline SysAdmin (Owner) Vendor
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    i replaced a 10yr sony with a panasonic and it's been a PIA
    2007 Discovery 3 SE7 TDV6 2.7
    2012 SZ Territory TX 2.7 TDCi

    "Make the lie big, make it simple, keep saying it, and eventually they will believe it." -- a warning from Adolf Hitler
    "If you don't have a sense of humour, you probably don't have any sense at all!" -- a wise observation by someone else
    'If everyone colludes in believing that war is the norm, nobody will recognize the imperative of peace." -- Anne Deveson
    “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” - Pericles
    "We can ignore reality, but we cannot ignore the consequences of ignoring reality.” – Ayn Rand
    "The happiness of your life depends upon the quality of your thoughts." Marcus Aurelius
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  2. 18th June 2013, 01:13 PM #12
    Modelsp
    Modelsp is offline Master
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    Sony Video/Audio Eqipment

    The best thing to do with your old Sony Plasma's is make yourself a nice workbench light like these ones I have
    Shadow free workspace over any bench,
    Free from your local Footpath.
    or if your old one still lights up but no picture
    just take off the front surround and remove the Plasma Screen from the front of the light source
    behind that screen is about 18x5mmx120cm flouro tubes that work separately from the plasma sideof the TV
    see attached pictures,Awesome worklights,i have 2 going on different benches.
    Cheers
    Paul
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  3. 18th June 2013, 06:00 PM #13
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    Ralph1Malph
    Ralph1Malph is offline OldBushie
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    Orrighty then...
    Check this for bizarre!

    I rang Sony and was redirected to their local repair agent.
    I have used this repair agent before for the other Sony LCD's so I knew and expected to be redirected. I have no beef with them.

    Anyhoo, I get a recorded message along the lines of 'you are in a queue and the next available operator..blah blah'.

    What? A queue at a TV repair shop..surely not. The world has gone mad.

    I finally get through and am greeted with
    "Hi, this is (choose lovely lady name). Are you calling because your Sony LCD soft restarted 4 times followed by repeated sequences of 8 flashes of the power LCD?"

    "Yes...Ummm are you psychic? (I just added the psychic bit under poetic licence)".

    "Did it start to occur between 730 pm and 9 pm last night and were you watching The Voice final?"

    "Yes".
    I kid you not. She said that!
    I immediately thought - some mofo is pranking me. I don't prank well.

    The lady went on to explain that the queue was due to many, many other punters ringing up for the same problem.
    It was explained that channels 9 and 10 subtley changed the composition of their broadcast signals yesterday at 7 am, 2 pm and again at 7 pm last night.

    "Hang on, you're telling me that it's the TV stations fault?"

    "Yes".

    "What do I do?"

    I was advised to conduct a soft reset sequence (I knew and did that already) each time we watch, surf through or access the guide for ch 9 or 10 during those time periods.

    WTF!

    The nice lady then proceeded to further explain and ask for more detail to feed back to Sony who are apparently in talks with the TV stations to sort it.

    Soooo. The set is not broken and they'll advise me by email/phone or fax when Sony releases a fix.

    I googled this problem and funnily enough, the exact(ish) same thing seems to have happened in the US last year. The US fix by Sony was to send a software upgrade (USB mem stick) to affected punters. The software upgrade didn't always work and when it didn't it took out one of the previously mentioned cct boards! Hence the hinted class action.

    I guess all I can do is wait. On the other hand, I may hand the negotiation over to my good wife, who is less understanding.

    "It's 10mths old, they can just (insert swear word) make it work or get us a new one!" Says she.

    Luckily we have other TV's in da house.

    Ralph.
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