Australia Post Cheap Contractors BAD MOVE! RANT

My daughter lives on a main road & is always buying things on the internet & paying extra for registered post with signiture. Australia post were leaving these parcels at there mail box & people were stealing them . When we complained to AP we were told they had been signed for. I have now convinced her to get delivered to my PO box , works well when she remembers to use her defolt delivery address. Also since AP has had tracking on parcels you receive the notification about the tracking 2 days after you have received the parcel, well i do:mad:

This bit with signing for packages has always intrigued me. They need a signature, presumably to make sure that the right person gets the parcel, but don't check ID to verify the signature.

I was in the courier game for 15 years and in most deliveries I did it was mandatory to get a signature, but I can only recall a handful of instances where it was specified that I had to check ID of the receiver.

Bit of a waste of time really.

I had a courier ring me the other day ( with 5 rather large boxes full of stationary)
Him "I am in xxx street . Where are you?"
( items were addressed "control tower xxx airport" )
Me "yeah mate, just follow the path and I'll buzz you in"
Him: "where?"
Me: "the tower"
Him: "the what?"
Me: "see the big white building with the light on top"
Him:"no understand"
Me: "control tower! Don't they have planes in India?"

I met him in the street,spoke perfect English, it was all about " who's gonna help me carry all this stuff?"

Aust Post contractor with a VN Commodore SEDAN! Boot and back seat stacked with goods. My 2 boxes of a4 paper stacked on someone's mail in his back seat!

Rang Australia Post and not interested. Might send them the link to this thread.

Bloody disgrace.

I must be lucky!

Aussie drivers, 2 different blokes...

One will sign for my parcels and place them in an agreed location.
The other rings my mobile :)

They'll even redirect to work - no cost - if I'm working and the parcel is too large for the stash spot.

I had a P.O box for 30 or so years.
Anyhow, I'd had a 2 or 3 week bout of deep Depression, my wife in hospital having surgery on a crushed thumb, 1 Kid having problems at school and I started a new job, all in the same month.
I didn't check the box for a month and found it had been re let as I hadn't paid the account, which was, you guessed it, in the mail box.
All my mail was returned to sender as un-deliverable, then the process began of frantic phone calls from suppliers, customers and friends who'd got the mail returned to them. The Government department and people who knew our residential address simply re-mailed everything to home.
Guess what was in that lot, yep, my P.O.Box Invoice.
What crapped me right off was that I am, (or was) forever getting mail addressed to my P.O Box at home despite having a P.O Box, and I am constantly returning wrongly delivered mail that is put in my Letterbox.
Nope, Australia Post suck.

Late mail signals last post for Margaret after Australia Post fails to deliver | News.com.au

Same as any business, you get fantastic service, rubbish service, the rest is somewhere in between.
My local transport people are normally pretty good, and I'm happy to help them out with some of the heavier/bulky items if they ask for it.

Australia Post here went through a real slump on parcel delivery - it's on the up now, but it's still not great if I'm honest.

In two years, there were six different contractors doing parcel delivery here. The reason? Australia Post do not pay enough to make it worthwhile. :mad:
A mate of mine looked at taking it on (as an addition to his courier business) when Aus Post here were in dire straits and he couldn't make the numbers stack up, despite already having most of the infrastructure (and room) available to do it. Australia Post simply would not up the money side of it, despite being between a rock and a hard place.

As I say, whoever has the contract now has certainly improved the service (we get cards in the mailbox now if we missed it - it's a start) but I can't see how they are making any money doing it? :confused:

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Originally Posted by 1950landy

My daughter lives on a main road & is always buying things on the internet & paying extra for registered post with signiture. Australia post were leaving these parcels at there mail box & people were stealing them . When we complained to AP we were told they had been signed for. I have now convinced her to get delivered to my PO box , works well when she remembers to use her defolt delivery address. Also since AP has had tracking on parcels you receive the notification about the tracking 2 days after you have received the parcel, well i do:mad:

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That is because sometimes the tracking starts when the parcel goes into the delivery vehicle!!!!:mad:x2. I was told that by a courier. My sister regularly has signed for stuff left at her door too; sometimes gets cards; sometimes not and the sender gets them back! Woeful service.

Bob

Don't have a problem here. Nice Aussie chick does the mail round and just drops a card in the box if you have a parcel. Take the card up to the pub (it's also the post office) have a pot or two, chat etc, grab parcel and head home. :D

Double post