Reply With QuoteHi
The ADSL will work over one wire. Will be a bit slow but the phone needs both wires to work. will be easy to find once the telstra guy gets out there.
OldBushie
Our home phone started to become crackly last week but still worked. At the same time our internet connection would periodically drop out then reconnect after a few minutes. We've had a fair bit of rain around here in recent weeks so I put it down to a (hopefully) poor Telstra connection somewhere.
The phone was so bad by Saturday that I called my ISP (phone/internet bundle) to report the issue but they couldn't hear me over the crackling.
By yesterday, the phone line was completely dead (no dial tone & if calling the number, it rings out as if no-one's home) but the internet connection seems to have come good.
I've tried the Telstra isolation test & connected a corded back up phone to another socket but with the same result.
I thought the phone & internet shared the same lines so how can this be?
Scott
Master
Hi
The ADSL will work over one wire. Will be a bit slow but the phone needs both wires to work. will be easy to find once the telstra guy gets out there.
Had exactly the same late last year. Dodo is our ISP/phone provider on a Telstra only exchange.
We had no dial tone at all, but the ADSL worked fine!
Turned out to be a fault at the exchange.
AT REST
Crackly phone after rain almost always means water in the line somewhere ADSL and voice phone use the same wires but different frequency so sometimes one will work but not the otherUnfortunately with a Telstra exchange and not being Telstra customer you will be down the repair list
and don't be surprised if your wires are sitting in the water at the bottom of the pit and the Telstra customers are all tied up nicely at the top of the pit so they are dry
Swaggie
If the splitter (filter) where you connect the adsl and the phone it is faulty it can produce that cracking noise.
Friends have had the same problem for months caused by the Telstra pit out the front being full of water. They're Optus customers, so apparently are not a priority for Telstra to look after.
Bring on the NBN!
OldBushie
I've removed that & tried it as part of the isolation test.Originally Posted by Chucaro
Scott
OldBushie
I was a Telstra customer until last year so I hope they haven't moved my wires just to **** me offand don't be surprised if your wires are sitting in the water at the bottom of the pit and the Telstra customers are all tied up nicely at the top of the pit so they are dry
Scott
Wizard
Telstra customers aren't usually a priority either!
Not from the bloody 'service' i've had from the bastards!
ForumSage
I had exactly the same problem a few years back. I logged a fault and the guy who fixed it simply jumped me over to another wire pair between the cabinet and my house.
This fixed both the phone and the Internet time out.
It was far less inconvenient having the phone out than Internet out.
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