
Originally Posted by
carlschmid2002
One of my big concerns at the moment is the response from DVA when dealing with veterans who are struggling. I am currently dealing with DVA myself to get some conditions recognised whilst I am still serving and I am horrified at how they operate. I still have a job and free medical but once you are discharged you have no support at all. They recently lost a whole file of mine. After doing my own detective work it was found after 12 months. I am dealing with a hearing issue and not PTSD or something serious but I am genuinely shocked at their incompetence. They continue to post mail to old addresses even after you change it. You have to request a call back online and sometimes they will call you back but from an unlisted number and then they give a generic callback number that puts you on hold for hours. They will never give you a desk number so you can deal with one individual. Veterans of recent conflicts are taking their own lives. I an understand their feeling of hopelessness when dealing with an organisation like DVA. I have signed a petition for a Royal Commission into DVA but I know it will never happen because there are no votes in it.
I have been dealing with DVA since 2002. It has been a roller coaster ride, the general consenus is DVA will stonewall you, hoping you go away, or worse. If you don't have a good advocate, forget it. Don't try to do it on your own, too many loopholes to fall through. I've found one of the best, and it makes all the difference. Good luck, don't give up.
I’m pretty sure the dinosaurs died out when they stopped gathering food and started having meetings to discuss gathering food
A bookshop is one of the only pieces of evidence we have that people are still thinking
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