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31st January 2017, 05:27 PM
#1
98 Autobiography Key Catastrophe
Hello Community ,
Glad to be back among fellow enthusiasts and also having access to people who without doubt can help with all things Rover , where unfortunately those who supposedly are representing Land/Range Rover fail miserably....
Has anyone heard of this story before , lose only key to my just acquired 98 Autobiography . Easy I thought , ring mobile Auto Locksmith and bingo , away
I go...As you guys are well aware my problems were only just starting..Ordered new key from Rovercraft in Perth on 31/10/2016..4 week wait , $600 up front order fee. 4 weeks !! , only option apparently , so i wait..
December 7th , I call and was told it should be on its way...Ok , nothing I can do so I wait and wait and yes , wait some more...Delivery i was told was after it goes to Melbourne first , why it does when I live in Perth is another mystery is the 12th Dec. I call Rovercraft again after dozens of emails and they say should be soon...I find out just before Xmas that the order was lost and or misplaced and needs to be re-ordered after New Year... Bitter disappointment follows and key is ordered again on the 10th of Jan 2017..They had some keys come in today but mine was not there . One more week they say which will be 4 weeks since re-order....Can anyone please tell me if this is normal behaviour from Rovercraft or employee gross negligence? I wont say any names as he has copped enough questions , but still fails to answer any of them...What are my options guys ? Wait some more and hope for the best...I only drove her for 200kms before this brutal punishment....All comments greatly appreciated..
Last edited by RHammerR; 31st January 2017 at 05:34 PM.
Reason: spelling mistake
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31st January 2017, 05:57 PM
#2
P38 keys need to be made by LR. I assume Rovacraft ordered it from their local dealer which is why it ended up in Melbourne (LR parts warehouse).
$600 sounds a bit steep.
LR Direct show around half that.
Did you check that it hasn't had a frequency change? Early cars were 315MHz, later were 433MHz. Some early cars were changed to solve interference issues which means a new key ordered via VIN won't work.
I ordered some key blades using VINs just before Christmas from my local dealer, who had LR UK make them. 2 weeks later I had them.
If you want to get sorted out once & for all, see if LR Australia have a complete lockset in stock. It comes with 2 new remotes, 2 emergency keys, 4 new door handles & locks. It'll need some diagnostic gear hooked up to make it all work but the last time I checked a lockset was around $1200.
Scott
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31st January 2017, 06:15 PM
#3
Scott ,
Thanks for reply , car and key were taken by an angry ex girlfriend , i recovered RR by tilt truck and it has remained locked on front yard since middle Oct . How do I find out about a frequency change? Everyone told me that a VIN key was my only option apart from total computer , barrel replacement via wreckers . $1000 plus they say , If or when key comes , word is I will still need it to be coded to vehicle....I wish I had obtained the real truth from AULRO Community before order...Great learning curve for me ..
Thanks for helping..
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31st January 2017, 06:59 PM
#4
Frequency changes were done under warranty (never heard of a retail one) so you need to contact a dealer & they can check the warranty history. There is supposed to be an identifier on the alarm receiver under the O/S parcel shelf support trim but I can't say I've found any positive ID way unless there's a code on it.
A new key doesn't need to be coded to the car. It does need to be synchronised but that's simply locking the car manually then pressing the 'lock' button on the remote.
If the frequency hasn't been changed, a cheap (but not quick) fix is to order a key blade (for a remote or an emergency key) direct from a LR dealer.
I ordered blades for remotes as I have a few old remote bodies & they cost me around $20 each. Or you could order a new remote or two the same way.
Failing that, you could remove the door or ignition lock & see if a locksmith can cut a key to suit.
Providing you don't strike immobiliser issues (there should be a mob local to you who might be able to sort that out anyway), this should work OK.
Scott
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31st January 2017, 07:09 PM
#5
Scott,
I went into dealership to get key code so locksmith could cut me a key so i could at least open her . The search ended up with no code available for Vehicle and the only way was by VIN order cut in UK...The locksmith will come out and make a key to open car for $300 , do you think same key will work in ignition..Thanks again your help has been invaluable..Every mob i contact , stonewalls me with problems about key retrieval and how hard RR have made it...Your several solutions have at least given me options and Hope that I will be driving soon.
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31st January 2017, 08:32 PM
#6
If the key operates the door, it should operate the ignition.
Some cars have a 'valet' key which opens the door & starts the car but can't open the glovebox or boot. The P38 only has the 2 locks so it should be fine.
Scott
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1st February 2017, 09:19 AM
#7
I know it's not the case here, but the "only one key " trick is used by most used car dealers forcing you to purchase an expensive replacement. Heard of one through RACWA where it cost a girl 2K to replace a key for her recently bought car as the computer had to be changed.
I had it done to me when I strayed once and bought a Prado but luckily it was only a 200 buck replacement.
This is also the reason when advertising the Deafener on carsales I've stressed it's got 2 sets of keys plus key ID. Should give a bit of reassurance to possible buyers although I doubt it would cost much to replace them anyway.
Good luck RHR
AlanH.
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1st February 2017, 04:27 PM
#8
I shouldn't get involved but I sent R/C Melb a copy of your post and they responded that your key arrived today I believe.
Hope that helps, Cheers, Mario
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