I hope your bill was commensurate. Without, obviously, scaring him away.Ok, here's another one.
This started on Saturday at about lunch time. Man rings up says, in broken english that his Subaru needs a new clutch. It suddenly stopped driving. I advised him he needs to get it to us on a tow truck but on Monday. Parts are not available and we cant do a proper quote till then.
So a couple hours later man appears with a female friend who speaks better english. Re iterated what was said before and they left.
This morning a tow truck arrives with Subaru Forrester onboard. Towie drops it off and i thank him and carry on finishing service i was doing. After that i wandered over to the car and popped the bonnet. Had a quick look around and decided to see if it still runs. I opened the door and turned the key on, wound the window down and checked if it was in neutral. Wow did i get a surprise. It was an automatic. Hmmm how am i gonna replace that clutch.
So i started it up....blowing clouds of blue smoke and definatly not moving. So i check the trans oil. None on dipstick. So i check which oil it needs and put 2 litres of dex3 in it. Wow it moves. Checked for oil leaking underneath...no leaks. So i put it on the hoist. Some engine oil leaking from somewhere up high. So i lower it down and looked for leak. Oil seemed to be coming from air cleaner area. Removed air element. It was soaked in oil. I checked the oil level. It was about 6 inches up the dipstick. So im thinking how did this happen?
Upon closer inspection...the transmission drain plug had been butchered by stilsons or vice grips. Ah hah. Now i know what happened. The owner, in an effort to save $$, decided to change his own oil. He accidently drained the transmission, thats why it don't move, and refilled the engine oil. So the engine had 10 litres of oil in it and the trans had none. The vacuum action of the air intake was sucking oil up through the rocker cover breathers straight into the element and into the engine. Smoke blowing cause found.
So drained the engine.
Refilled the trans, it took 4 litres all together, clean oil in engine, 4 litres, new air filter and cleaned housing, ran engine for an hour to burn oil out of exhaust.
Result?
Happy car, happy customer, happy me coz he will be getting car serviced by us from now on, and money in the till.
Some ppl...
Cheers Rod



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