Thread: 30 big W stores to close.

Just your lucky day, Mick.

Originally Posted by Tote

Yep, should have explained, extra $$ for expedited delivery which really amounted to only delaying the order by a day instead of 3 at dispatch. With order tracking it is pretty easy to see where the delay is.
Same model that Australia post use, there is only one delivery system through which parcels move at a speed determined by logistics. Non express parcels are moved at the default speed, everything else sits in a warehouse to generate a delay which customers can pay to remove.
In this instance there were 3 levels of shipping, free, $17 for 2 day and $50 for overnight.

Regards,
Tote

Changing course a bit, I very often, suspect the low item price that attracts you in the first instance is made up for by excess postage & freight charges & the supplier gets a backhander from the delivery "service". Garn, prove me wrong.

Shonky as a ****house rat? You bet.

I was booking a hire car in Australia. First obtained a price from the firm I use on a regular basis. Then had a look on the internet for the competitions prices. These were half the price of what my regular company had quoted. Truth came out when you clicked through to book and the price doubled due to various mandatory fees and supplements that were not disclosed. When these were added in to reach the actual price my usual company were cheaper.

I dunno whats up with this country, maybe the good ol' Aussie "shell be right" attidude has gotten us into some strife. I dunno. its a concern for everyones future tho.

Its all a viscious circle tho, retail is a **** game, and people are tight-arses (myself included) however, retail outlets need to remember that "U cant sell it if its not on the shelf" but how much can one store actually keep on the shelf?

There is very little to zero sales skill anymore, its easier to slash the price to undercut the competitor, than to actively SELL something.

Whilst the stores are probably still making a profit, they arent making the required 16% ROI that investors are demanding, and so they get the chop. Unfair, greedy etc etc.

Why should I pay MORE at a physical retail outlet for the same product that I can buy online and have DELIVERED to my door for the same/less price. I have to wait for it to turn up wether I order online or at the shop. AND, after ive done all the legwork/research and worked out which product/part I require.

Big W was one of the few stores left that wasnt full of CHinese crappy knock off junk, there was still name brand items on the shelf! If any storse should go, it should be K-Mart, what an absolute Poop-Hole Dollar-store those have turned into...

I agree tight-arse consumers demanding everything be dirt cheap are part of the problem. For example, a friend refused to pay more than $30 for a collapsible kettle and asked us to look for a bargain at the 4WD Show. They were about $50 there, depending on size. Yesterday in Anaconda they were either $50 or $60 depending on size. We'd pay it, but she won't. Seriously?

its a kettle. a very simple heating element with a jar on top.
$20 is too much

It's collapsible, so it's more complicated and expensive than a normal kettle. Also, the cheap ones develop leaks and spray people with hot water, which is a problem.

$25 then