I agree 1000000% with ALL of that.
Most folk don't understand what was the Taxi industry. Including most of the drivers. I'm happy to talk about the booking systems, the pre-booked calls, the number of people taking calls, the more recent system that recognises your phone number and sends a cab to your last known, and specifically the rules about ranks, especially airport ranks. But that could go on for days and none of us want that. I will say this though. The fastest money a taxi could make was the flagfall. Any driver who didn't understand that was an idiot, so I guess that's most of them. The industry, to give it airs, is about 80 years out of date. Uber kills it, and so will Lyft if it comes here. Uber now needs competition. Even a smart guy with a few bucks and an app could work.
I want to tell a story, one that hopefully illustrates the state of cabs. This was around 20 years ago.
It was a Sunday, which could be good or bad for a driver, depending. This is Melbourne. About 10:30. I'm sitting on the Peel St Rank ( Outside the Queen Vic Market ), having had a decent morning. I'm the only car on the rank. Then a cab pulls in behind me. A very well dressed woman got out of this not so well dressed car. She grabs her case out of the boot ( no help offered from the driver ), slams the door, kicks it, and stomps down to my car: She yells at me " Do you know where ****ing South Yarra is??". I say, of course I do, it's like the third suburb of Melbourne ever. She yells " well HE ****ing doesn't!!!!".
20 years ago::: Now it's way worse. Any wonder nobody trusts cabs in cities?



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