Australia Post

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Originally Posted by d2dave

A while ago Australia Post's poor service was a topic on talk back radio. A person rang up to relate his experience.

This is his story. He owns a one person hairdressing salon, with him being the sole worker.

When ever he buys on line he gets items delivered to his salon, as he is there during business hours.

On one occasion he was working when the AP person came in and handed him the "we tried to deliver your parcel but no one was home, so we took it to the post office" card.

Can you believe that. They actually handed him that!

To say he was ****ed off was an understatement. He has to close his shop and do a one hour round trip to the post office.

When he gets there they wanted ID. His only ID was his drivers licence which had his home address.

As this did not match the address that the parcel was consigned to, they would not hand it over.

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It sounds like there are still some Ex PMG old lags still employed. Yes, after all this time.

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Originally Posted by 4bee

It sounds like there are still some Ex PMG old lags still employed. Yes, after all this time.

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Doubt it, Des. That lot all wound up in the billing department of Telstra.

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Originally Posted by Tins

Doubt it, Des. That lot all wound up in the billing department of Telstra.

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That sir, explains a lot.[bigrolf] It would be difficult to teach a Liney or Trench Digger Operator summat new.

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Originally Posted by Tins

Of course, there are POs and POs. AP run maybe 70% of them, and the rest are LPOs, licensed. Those latter ones have reduced services, like no passports etc, but they are owned by local business people who generally want the PO to attract customers to the other side of the business, like a general store or something. They tend to try harder. Th others are AP employees, with whatever that implies.

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The local LPO does passports, banks, etc. Does everything................ default AP freight depot, etc.

I even know how much the previous owner lost when he sold it. Still there sometimes as a stand in, great bloke.

DL

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Originally Posted by 350RRC;[URL="tel:3198569"

3198569[/URL]]The local LPO does passports, banks, etc. Does everything................ default AP freight depot, etc.

I even know how much the previous owner lost when he sold it. Still there sometimes as a stand in, great bloke.

DL

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Ok. My local one doesn’t.

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Originally Posted by 4bee

It sounds like there are still some Ex PMG old lags still employed. Yes, after all this time.

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One of my best friends brother is a postie. It was PMG when he started.

Interestingly I am getting fewer and fewer parcels delivered by Aus Post. In Yass TNT/ Fedex now run their own delivery services and in many locations have appointed local agents for parcels that are not able to be left without a signature (although not in Yass sadly). Australia post must be missing out on a lot of business that they used to get as being the "last mile" delivery service for the multinationals. I'm not sure if DHL are still handled by Aust Post or not though.

Regards,
Tote

The UK experience with last mile post for letters saw a number large entities pushing to open this up to competition with Royal Mail

Most then withdrew from it as could not make a profit. The government even told their departments to move to these new operators so they could gain critical mass

These operators then demanded and received agreement from the government that Royal Mail should do the last mile delivery for them

Of course those who could not make a profit due to the high costs of the last mile are constantly complaining that they are being over charged by Royal Mail for being allowed access to their services

Parcels here are a separate division of Royal Mail called Parcel Force with their own delivery network

Recent experience - Sydney to Melbourne - 6 days to get from ‘received at facility’ in Sydney to ‘At Melbourne Airport’ in the history.

We ordered a part from Perth last Thursday at 3.40pm Melbourne time - we got it at 2.50pm the next day via the suppliers courier company - we didn’t even ask for overnight shipping and it cost less than my small package from Sydney (which I still haven’t got)

If Aust Post was a private company it would have gone under years ago. It’s one of the last vestiges of government infrastructure incompetency and I will never use them - I just have to put up with suppliers that use them unfortunately.

With the amount of 'Deliveries' by Auspost each day, I reckon they're doing OK.
I posted a parcel item, at my small, rural PO, on the 23rd of this month and it arrived at its destination in Gladesville, Sydney, on the 25th of this month.

I'm happy with that!