Thread: It’s out folks - I want to hear the excuses.

I think you're all reading the chart the wrong way round, so L-R is actually the best in the survey.

Originally Posted by RANDLOVER

I think you're all reading the chart the wrong way round, so L-R is actually the best in the survey.

Maybe this is the wrong way around as well.

"In a survey conducted by Reliability Index, the Land Rover Defender got the worst score possible. A majority of owners reported that their car needed repairs within the first three years of ownership. Most of these repairs also took more than five days to complete."

Lets hope the new model Deefer is an improvement...

Originally Posted by Homestar

Here's a question - if Land Rover was near the top, would everyone here think the survey was more accurate???

Honest answer from me is no. I like my LRs, warts and all. Would I say they are reliable? Give me a break....

The best way for JLR to move up lists like these would be to say "your D4 motor has broken and it's not long out of warranty? No problem sir, of course we'll fix it for you, and here's a brand new Defender for you to drive while we do it".

Originally Posted by Tins

Honest answer from me is no. I like my LRs, warts and all. Would I say they are reliable? Give me a break....

The best way for JLR to move up lists like these would be to say "your D4 motor has broken and it's not long out of warranty? No problem sir, of course we'll fix it for you, and here's a brand new Defender for you to drive while we do it".

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Originally Posted by Tins

The best way for JLR to move up lists like these would be to say "your D4 motor has broken and it's not long out of warranty? No problem sir, of course we'll fix it for you, and here's a brand new Defender for you to drive while we do it".

Umm,no,the best way would be to not have the issue to start with.

Thats how other brands get the reputation, and continually top the charts.

Originally Posted by scarry

Umm,no,the best way would be to not have the issue to start with.

Thats how other brands get the reputation, and continually top the charts.

Sure, but we know that ain't going to happen, at least in the short to medium term. But JLR could keep the customers they do have by supporting them.

As Tombie so correctly points out, ALL cars will have issues. It's how they are dealt with that people remember.

Originally Posted by V8Ian

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Bulletman

Originally Posted by V8Ian

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Indeed. Doesn't mean it wouldn't do any good if they did it though.