Thread: Post Office Boxes

I've always assumed it because the parcel is being sent by courier, not Auspost, and the courier doesn't have access to the PO Box.

Tony

I get stuff to a PO box all the time, mail and parcels. Largest was a 100 litre sprayer.

Express post is a very cheap and fast option for vendors these days up to 5kg, straight to a PO box.

I have an arrangement with a friendly local retailer, whose shop is open 6 days a week. Can use his address when a vendor won't send to a PO box, plus I don't have to be around to sign for a delivery.

cheers DL

I am with you on this .This is one of my pet hates when ordering on line , Delivery to a PO box is the safest option , I often ask seller why & they say it is policy or is coming by courier then I find it is being delivered by the post man or Star Track ( AP courier service) then they don't leave it & I have to go to a different post office that is more difficult to get to to get it . We used to pay a small fee for our post office to message me when there is mail in our PO box, I think it is a free service now so only need to go when they notify me or if I am passing.

Originally Posted by TonyC

I've always assumed it because the parcel is being sent by courier, not Auspost, and the courier doesn't have access to the PO Box.

Tony

We are technically ‘rural’ which means most courier companies will pass goods to Startrack who’s is AP and do deliver to PO Boxes, but having said that I have seen DHL, TNT and other vehicles is the area.

Originally Posted by 1950landy

I am with you on this .This is one of my pet hates when ordering on line , Delivery to a PO box is the safest option , I often ask seller why & they say it is policy or is coming by courier then I find it is being delivered by the post man or Star Track ( AP courier service) then they don't leave it & I have to go to a different post office that is more difficult to get to to get it . We used to pay a small fee for our post office to message me when there is mail in our PO box, I think it is a free service now so only need to go when they notify me or if I am passing.

Yes we used to get notified when there was something in the PO Box but since the pandemic this has ceased and the hours of operation of our local PO which is part of our general store have reduced and Saturday opening has gone completely now even though the same people that operate the PO are there 7 days a week. The annual rental has gone up of course and the level of service reduced!

My PO is also a general store so IF I have a drama with "No po box deliveries" I simply put the street address of my local PO on the order and it gets here just fine

Originally Posted by trout1105

My PO is also a general store so IF I have a drama with "No po box deliveries" I simply put the street address of my local PO on the order and it gets here just fine

We used to do that too, but then the old couple that had run it for decades sold out and retired and the new owners/operators who ‘are not from around here’ (sigh) are nowhere near as friendly or accommodating. There have been many complaints to AP about the complete lack of understanding of basic services so my expectations are not high of any improvement in services.

I hate this also as then the same place that will not deliver to a po box will then happily leave the item at a random post office for collection which isn't even my post office!! A lot of couriers have started delivering to my rural address now and a lot to my po box but still a lot to improve. I was told that if I pay extra and my po box is then a "Suite" nothing will not be able to be posted to it. However there is a limit of items that can be sent to it before a delivery fee then charged on top of postage, on top of my po box annual fee and on top of the extra fee for it being a suite. I believe it's 50 deliveries before extra charges. Which as a person with disabilities who often is unable to go instore, and rely on so much being delivered, that's just beyond a joke haha.