If you listen to Cadogen,he has a vid with a bit about LR's customer care efforts

As for Toyota,part of the class action to do with customer care was thrown out.The judge actually said the manufacturer did its utmost to help the customers.
The second part was the drop in resale value,there is no fine against the company.Well there is in a sort of around about way,if the appeal fails.
Until the appeal is heard no one will get a cent,so who knows what is going to happen,and when,it could drag on for years.I agree,they should get what they deserve,the company and the customers.Whether its Ford,Toyota,Land Rover,or who ever.Mazda was caught out recently as well.
And not all vehicles built during those years had the issue,so its probably no where near the number that was reported in the media,and other click bait sites.
Unlike Ford Aust a few years ago,they had to give around 3000 customers new vehicles,and the fine of around $10M,for,as the judge said "unconscionable conduct"
Ford dont sell many vehicles,Ranger is their flagship,without it,they wouldnt be here.So taking into the account the number of vehicles sold,they were in a lot more trouble than Tojo.
And as i said on here recently,Ford are still up to their tricks,we recently bought a Ranger with supposedly Heavy Duty suspension,which we found out wasnt HD at all.
We didnt really complain to the dealership,just asked what the definition of HD was,and they were very quick to offer to give us the money back,for the suspension,or send the vehicle to the local spring guy to have it fitted with HD suspension.
We had the vehicle already sorted by then,as it couldnt be driven at night as it was sitting down at the rear,and the headlights blinded other drivers.
The spring guy we used just laughed and said he has done lots of them,but didnt want to get involved with the manufacturer,but said they are just ripping off unsuspecting buyers.The standard set of leaves are exactly the same as their so called HD set,no difference at all,and the same number of leaves.
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