Bank story.
When me and the x bought our first house all went well until we took possesion and exactly 1 week later were told we owed exactly twice as much.
Each day we rang up to sort it out they told us that we couldnt argue as we had signed the contracts etc etc.
We pulled out the contracts and faxed them to them to proove what we had borrowed and their reply was that it couldnt be sorted out for 30 days from that date.
When we got our first statement we had been charged interest on the whole amount calculated daily of course.
After about 2 or 3 months we sorted it out, the actual amount owed that is but not the interest that was driving us into the ground.
it took 2 years to get the interest out of them and of course nothing to pay for our time or hardship for the previous 2 years.
Telsra is stuffing Mrs Mc around at the moment, they give her a free phone as far as the contract says on a capped plan and then charge for the phone and calls to other than telstra phones were not included in the cap which wasnt in the contract anywhere.


. STD & mobile rates would remain the same.
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