Land Rover Engineer Requires Info

Derek Carlisle · 31st January 2008, 01:10 PM

Lawrence, have you tried contacting the Clubs like Landrover owners club of Victoria.
My comment on the newer vehicles. Landrover seem to be cheapening everything so more breakages, axles I've heard of up to three sets replaced under warranty. The latest Disco with the spare wheel underneath, plastic everywhere. When the new vehicles come on my medium trips, the owners are forever picking up mudflaps bunper sections and other bits of expensive plastic and throughing it in the back etc. Cheers Derek

**garryc** · 31st January 2008, 01:10 PM

Originally Posted by blitz

perhaps this is the sadest inditment of LR in Australia, we have had so little support from the parent company that even when you have proven to be legit we are still suspicious of you. take that to the managers and smack them around the head with it, without us poor sad bloody enthusiusts LR would not be in australia any more.

I love my landy and want to buy another BUT this one is the last, I will not get rid of it as it will become a farm hack. My next 4x4 will be an OKA all the good bits without the gimmics. (have a look at an OKA)

If this sounds like a rant umm actually it is because I am so ticked off at the worlds best 4x4 being turned into a substandard vehicle due to lethargic indifference of the management, why build the bloody thing if you are not going to support it?

yours truly
a loyal but frustrated fan
Blythe

Loz

Have a look at this press release and what LR say about 'customer satisfaction'. Also offering a 5 year /150,000km warranty in the richest area in the world where they wouldn't own their cars for 5 years is just an advertising ploy

ArabianBusiness.com - Middle East business, financial and industry news - Industry Press Releases - Land Rover launches new 5 year warranty program across the region
My experience in Adelaide since 1994 with my 5 Discoverys was that the dealers were 9 out of 10. My experience recently in a far northern city was that the "dealer" was 1 out of 10 and ALL the Land Rover owners I spoke to thought the same. There were many sales lost because of this. Many phone calls and emails to LR "Customer Assist"(not!) did not change the situation. That dealer stuffed up a GMH and Mazda vehicles of people I knew.

**p38arover** · 31st January 2008, 01:30 PM

Land Rover Customer Care is an oxymoron - a bit like:

Cheap Porsche
Military Intelligence
Happily Married
American culture
Bug-free software
Hyundai Excel
Central Intelligence Agency
Criminal Lawyer
Sixteen Year Old Virgin, etc.

**Bigbjorn** · 31st January 2008, 01:57 PM

Originally Posted by p38arover

Land Rover Customer Care is an oxymoron - a bit like:

Cheap Porsche
Military Intelligence
Happily Married
American culture
Bug-free software
Hyundai Excel
Central Intelligence Agency
Criminal Lawyer
Sixteen Year Old Virgin, etc.

Ron, Ron, hand in your gown, mortar board and cane. Criminal lawyer is a tautology, not an oxymoron. Write 100 lines of your Shakespeare study play.

**Lucy** · 31st January 2008, 02:23 PM

Haven't driven a defender, but I love my 2a shorty. Currently run 2 Discoveries for Business/family. Biggest problem with them - small diameter wheels - why can't LR use the same sizes as everyone else? - better range of tyres (at least in Australia)

Would love a Defender, wife says no - not comfortable enough. I keep balking due to poor fuel range and no auto gear box - if it had these I would probably retire the V8 Disco for a new Defender.

New Discos are getting too big (and expensive), I know the new freelander is as big as the series 1/2 Discos, but it is still a freelander, and possibly not quite able enough, apart from which it seems unlikely to be catered for in terms of after market parts - ie bull bars etc.

I don't think you can really improve the Range Rovers.

**blitz** · 31st January 2008, 03:00 PM

Originally Posted by garryc

Have a look at this press release and what LR say about 'customer satisfaction'. Also offering a 5 year /150,000km warranty in the richest area in the world where they wouldn't own their cars for 5 years is just an advertising ploy

ArabianBusiness.com - Middle East business, financial and industry news - Industry Press Releases - Land Rover launches new 5 year warranty program across the region
My experience in Adelaide since 1994 with my 5 Discoverys was that the dealers were 9 out of 10. My experience recently in a far northern city was that the "dealer" was 1 out of 10 and ALL the Land Rover owners I spoke to thought the same. There were many sales lost because of this. Many phone calls and emails to LR "Customer Assist"(not!) did not change the situation. That dealer stuffed up a GMH and Mazda vehicles of people I knew.

If you are talking about driving directly north of Adelaide until you stop just before the ocean then you are talking about the dealer that I wouldnt give a skate board to fix let alone a mazda or mitsubishi or or or god forbid a landrover.

Blythe

**rick130** · 31st January 2008, 03:01 PM

Originally Posted by Brian Hjelm

Ron, Ron, hand in your gown, mortar board and cane. Criminal lawyer is a tautology, not an oxymoron. Write 100 lines of your Shakespeare study play.

ROTFLMAO.
Have a mate that would agree with you there, Brian.

**rick130** · 31st January 2008, 03:07 PM

Yes, fuel tank capacity is inadequate.
Keep forgetting as I have a 70 litre aftermarket sill tank to supplement the meagre 79 litre main tank.
Both Patrol and Landcruiser kill Defender in this regard. Both have supplementary tanks standard.

**timaus13** · 31st January 2008, 03:37 PM

I may be biased here Laurence so sorry but please bring out a Range Rover circu 1976 2 door so I can enjoy one from new

cheers.

mcrover · 31st January 2008, 04:36 PM

Either back off on the electronics or provide built in diagnostics into the computer which will be able to reset faults without having to go to a dealer.

Most people whom would own these vehicals wont bother trying them selves but the few that do use them off road are really risking a lot by taking them into remote areas although most would carry sat phones these days but thats beside the point, LR dealers are few and far between here in oz so even if you could call 1 then it would be a few days traveling to get it there and back.

So even it were a just in an off road version which is targeting that sector of your product users.

The Defender should be kept no matter what, not for any other reason other than it is near bloody perfect even though I dont fit in them as standard so make them more comfy and lose the park brake lever (or at least the bruise from my left calf) and put some air between the driver and the door.

Something like a Disco ute would be perfect, duel cab if possible and between 110 and 130" wheels base as even though there is plenty of room in a D3, I dont think after paying $100,000+ for one I would chuck my oily ol chainsaw and wood in the back when camping like I do with my D1.

If your serious about building a vehical which will be trully the best that you can buy then do some of your testing in Oz, where the dirt roads go on for ever, the hills seem higher and steeper, you can go from freezing to stinking hot in 1 days drive and we have corragations that can swallow a small car

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