Thread: Graeme Cooper's sold?

Originally Posted by dm_td5

To a New Zealander... Must have been a baa gone




Sorry, couldn't help that

just hope he wasn't fleeced into a baa gone

Maybe they will change Mr Happy from behind the parts counter to someone with a cheery attitude

Baz.

Originally Posted by Slunnie

I wonder if there will be a name change - or a new slogan?

Originally Posted by Xtreme

Why would you change a name that has so much 'goodwill' attached to it?

Roger

Originally Posted by Slunnie

Because Graeme doesn't own it anymore.

I guess it'd be a bit like Rangie Spares changing to Les Richmond Automotive. Everybody still knows and loves it as Rangie Spares, it just has a different name.

It is not unusual for a business to retain the original owner's name even when the owner changes.
When I asked the owner of an electrical goods store in Yass why it was still named after the person who had established it many years and several owners ago, the owner explained about the enormous costs involved in changing the name of the business.

There were some obvious costs like signage, advertising and stationary as well as a number of less obvious ones. It sounded like a pretty convincing argument to retain the name.

Originally Posted by isuzurover

I have only experienced GC's work once. Must say I was VERY underwhelmed.

Was it GC's hands or one of GC's mechanics?

I have been going to Graeme's workshop from 1987 when it was a one man show in Gladstone Street, Newtown and never had any problems when Graeme's hands were on the tools. Yes there have been problems when it wasn't his hands on the tools but I must say if you bring the problem to his attention he is very willing to rectify it. They have also got me out of trouble when I arrived un-booked even whilst they had a full workshop of other cars.

If that sort of customer care continues, I'll be happy to continue to use them.

Diana

I've always gone to GC and not had any problems as i've been lucky to deal mostly with Graeme, last time i was there he took me for a drive in my Disco to try and locate a noise that had me stumped...apart from thrashing 7 bells of hell out of the car ( hit the rev limiter!! ), he found the noise bang on, a sway bar mount bush, had a great time hooning around though!

Although Ward could do with a sense of humor upgrade, he's a damn good mechanic and i'll keep going back there.

I'm a kiwi, i'll ask the Bro'hood who it is....

Originally Posted by Lotz-A-Landies

Was it GC's hands or one of GC's mechanics?

No Idea, The PO got the work done shortly before I bought the car. All I know is the $4500 Mal Story rebuilt LT85 had been filled with EP90! The mainshaft had been Greased! and the old worn output gear refitted.

Originally Posted by Xtreme

Why would you change a name that has so much 'goodwill' attached to it?

Roger

goodwill where the flaming hell is the goodwill charging me $190 to change one relay and clear a few faults which took all in all 15 minutes wow is that good will no thats what I call a good busniess

Originally Posted by p38arover

I think the same applies to a lot of workshops - often the owners don't do the servicing.

I agree