mmmmmmm that sounds like BS to me:D.
we had pics of our defender when it reached the dealer so unless it was painted on the boat on the way over by bored staff, I would say they wouldn't of had time to paint it before we sore it:)
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No, I think they mean if the grille fascia is ordered as a spare part it isn't painted. I had a door replaced a few years ago and it was only primed when it arrived at the dealer.
Most body colour coded parts are like that so not surprising.