sick of this crap

**JDNSW** · 14th August 2009, 04:33 PM

And having extended warranty does not always help. My son is just going through this - his reverse cycle aircon (well known Jap brand, bought from a major retailer) is under extended warranty. It has now been out of action for sixteen weeks. A fortnight ago the warranty company's repairer said it cannot be fixed because we cannot diagnose the problem. Initially they offered to pay the written down value of the system less the cost of three service calls and about 500km of mileage (three return trips Tuggeranong to Yass). Following discussions with the head office of the retailer, they are now offering to pay the original cost of the system, less one service call cost, which will still leave him out of pocket by the inflated value of a new one plus installation.

The lesson seems to be to forget extended warranties. Discussion with an independent repairer suggests the system probably is repairable for a lot less than replacement. This problem also points up the drawbacks of extensively computerised equipment that is redesigned for each model and that nobody, let alone the servicemen, really understand.

On the other hand, my fifteen year old F&P freezer, when it died a few months ago, I was able to diagnose myself with a multimeter, and the thermostat was actually available, although it took three weeks to get.

John

**Stue 3 doors down** · 14th August 2009, 04:36 PM

I have to agree, at present I building up a eco friendly kitchen business and have been buying older Australian made machinery

as it is more solid which produces a better finish and half the cost.

. Having bought new machinery before and finding out it was crap

and no backup from a well know machinery reseller was so disheartening it made me angry

but as there are negatives then there are positives out of the problem.

My positive outcome was to change how we did things as I am over white board and MDF crap

that can stop a 415volt saw due to moisture in the board and buckles easily and all this goes in to a normal $25k kitchen that last last a lifetime (15 years is the bit you dont get told). I have pulled 35 plus year old kitchens that where so well built they came out in splinters

and I have ripped out 8 year old kitchens that fell apart

no matter how well built the board is made to breakdown.

I decided that if was good 50 years ago then I am going back to how it was built then just using new sizing and information. No more crap from this work shop and the proof is I have people waiting for me to start production so people are starting to turn, slowly.

What sort of world are we leaving for the next generation and the third world countries that are becoming more economic. My thought is not to be rich but to die doing something with accomplishing something with integrity and compassion.

Bring on the Anti Crap revolution

.
Got to cook dinner now and feed the angry hoard, McDonalds!

No, really home made rissoles with Leak, parsley and celery blended together.

**Chucaro** · 14th August 2009, 04:42 PM

Originally Posted by Stue 3 doors down

I
Got to cook dinner now and feed the angry hoard, McDonalds!

No, really home made rissoles with Leak, parsley and celery blended together.

no wine

bon appetite

**Stue 3 doors down** · 14th August 2009, 05:11 PM

Only one beer left and no wine

. Hoard is only 7,3 and 1.

Wife cant get any for me as shes in Marysville doing a fascial party for some 30 plus local women tonight

(proud husband here) She knew some from previous work parties who wont be going tonight from Black Saturday fires, RIP.

**F4Phantom** · 14th August 2009, 07:56 PM

I have to admit the miele washing machine did have an easy access panel and inside was built like a car, cast iron weights instead of concrete blocks etc.., very nice to work on, the big issus was parts, although freely available were very expensive so that a new model was better value. As for the cheaper brands they are put together so cheaply its amazing but I am not sure all this influences reliability and I am still unsure if electronics cause more problems. My washing machine problem I am currently having is with a wirlpool, the part is about $170 and I can get new machine for say $600, only 3 times more and will likley have less problems as all the parts are new + it would be under warranty, so I get 5 years to forget about it. Its a cycle I probably cant break. I think I will keep the RRC, I really would hate to have to deal with these issues on a machine worth 100 times a washing machine.

**350RRC** · 14th August 2009, 08:54 PM

F&P bring the sads IME.

DL

**abaddonxi** · 14th August 2009, 11:38 PM

Buying Australian made.

I had an interesting experience this week with a heater. For the past few years I've picked up heaters cheap, had them serviced by the manufacturer and sold them for a reasonable profit - the magic of buying in summer and selling in winter.

Last year I had two left over that I didn't sell before it warmed up. This year I moved the mountains and finally got the gas on and was able to plug these two heaters in.

Only to find one of them didn't work. Both had been fully serviced by the manufacturer, and put in storage by me untested. I was a bit ****ed, but it's been a year, so probably not much I could do about it, gave them a call and organised a service call. Guy arrives, swears and gets earbashed on his phone the whole time he was there, tells me the heater needs to go back to the factory and disappears with it.

A week or so later they bring it back, different guy, charges me $240, whinge, whinge, whinge. I get him to have a look at the other one, which he does for free. We get to chatting, he tells me that I'm his only call for the day, and he's based in Sydney.

Not happy about the charge, but for four hours driving plus parts.

I'm willing to wear that.

Thread: sick of this crap

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This is something that has annoyed me years.

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