Thread: My D4's Reliability (or lack thereof)

AFAIK no roadside assist services covers bridge tolls or ferry fees, I know when NRMA took my RRc to a specialist repairer, they took my eTag off the screen and used it to pay the Bridge toll.

While I hate motorway tolls in Sydney, there is always another route you can take without the toll. What I find interesting is that the Qld government is happy to have roads and houses on places like Russell Island, and charge the residents rates and taxes, but turn around and refuse to provide access between the island and the rest of the Qld roads network.

Would LR Assist recover you from Frazer and other Qld islands if you paid the toll?

Gordon I know what you are saying and no I dont know of any other manufacturer who offers this service - but I was promised by LR that they would get me on beaches etc as noted in the post above and it seems they no longer do that.

The point is that if the vehicles are to be used for what they are designed (and advertised) for they should be backed up....ie when they are failing.

They dont need to buy 4wd recovery trucks. They dont buy 2wd service vehicles - they rely, like very other manufacturer I can think of, on the RACQ, RACV etc - ie the automobile clubs in each state - to do the work for them. So for eg on Fraser Island the RACQ have access to tow truck operators (often seen with Cruiser on them ) who have 4wd recovery slide trays that will go and get people who are stuck/broken down.

So LR can do it...they just choose not to because they are worried it will cost them too much...and in so doing they are letting people down. Most people would think that they would be assisted off road, but it would seem not to be the case (anymore).

Cheers

Originally Posted by ozscott

Gordon I know what you are saying and no I dont know of any other manufacturer who offers this service

Good, remember that statement.

Originally Posted by ozscott

So for eg on Fraser Island the RACQ have access to tow truck operators (often seen with Cruiser on them ) who have 4wd recovery slide trays that will go and get people who are stuck/broken down.

And are these services used by Toyota/Nissan/LR? Or are they premium services? I got recovered out of a lake once, by a 4WD tow-truck, so yes, I know they're available. But it cost me $650 for a 10 min recovery. If Toyota can't afford it, how do you expect LR to?

Originally Posted by ozscott

So LR can do it...they just choose not to because they are worried it will cost them too much...and in so doing they are letting people down. Most people would think that they would be assisted off road, but it would seem not to be the case (anymore).
Cheers

Boy you really have it in for LR, don't you? No, I don't think they're letting people down - I think people's expectations for a "ROAD SIDE ASSISTANCE" service might be a little out of the ball-park. If your LR dealer told you he would personally recover you from the middle of some swamp, then hold him personally to it (and I hope you got it in writing). But you can't just pack a couple of cans of coke in the car and head off to the Simpson expecting to be collected when things go wrong.

I have clients who HAVE been recovered via LRA in desert situations, but that was down to the individual contractor's willingness to do it, not a corporate policy. No corporate assist package will cover you - and I don't think they could or can - but blame one, then blame them all, NOT just LR.

Cheers,

Gordon

Maybe if you need 4wd recovery you should find some friends.

We have done many mad recoverys from way way down the west coast of Tassie. you just need a few mates and a sense of adventure. Our last 3 day weekend took 5 days with 2 trips to recover a Ford Bronco (big heavy American heap of rubbish). We had to return with parts and replace the whole rear axle assembly to tow out. Nothing like 110 kmh on a snatch strap.

There always great bonding sessions when the boys have to dig deep and pull together.

my 2 cents worth
Cheers

It's absurd to say I have it in for .LR if you dropped down to the other boards and I own 2. I will make no.further adverse comments about .LR Gordon don't worry I know it gets you all defensive

Cheers

I know my D4 is only 6 months old,but it is the only LR i have ever bought new ( i have had 4 previously) that has not been back to the stealer with some type of issue in the first 6 months of ownership

Originally Posted by gghaggis

Good, remember that statement.


And are these services used by Toyota/Nissan/LR? Or are they premium services? I got recovered out of a lake once, by a 4WD tow-truck, so yes, I know they're available. But it cost me $650 for a 10 min recovery. If Toyota can't afford it, how do you expect LR to?



Boy you really have it in for LR, don't you? No, I don't think they're letting people down - I think people's expectations for a "ROAD SIDE ASSISTANCE" service might be a little out of the ball-park. If your LR dealer told you he would personally recover you from the middle of some swamp, then hold him personally to it (and I hope you got it in writing). But you can't just pack a couple of cans of coke in the car and head off to the Simpson expecting to be collected when things go wrong.

I have clients who HAVE been recovered via LRA in desert situations, but that was down to the individual contractor's willingness to do it, not a corporate policy. No corporate assist package will cover you - and I don't think they could or can - but blame one, then blame them all, NOT just LR.

Cheers,

Gordon

Beg to differ Gordon. Have you noticed the difference in price purchasing a D4 in Australia Vs the UK. They are price gouging off us, their poor antipode cousins. At least they could pretend to justify the difference by offering a comprehensive service, They would still have 5 figures of additional profit selling in Australia V UK

Originally Posted by ozscott

I would say they might exclude recovering the vehicle if it was on fire Gordon but you can't keep a straight face and say it is reasonable that they only come to assist where it's 2wd access ...

Cheers

Yeah, any gazetted road should be fair game, including Fraser Is beaches etc