Thread: Service History/Updates Applied

If you were the owner at the time that the update was meant to be done, then any dealer should be able to search the VIN and tell you.

<rant> If you were NOT the owner then tough luck, LRA have a direction in place that no dealer is to provide service history on a vehicle for the time that you were not the owner. No exceptions. If the car was not in your name on their system they will not give you the info. However, you MAY be able to ask a service centre "was this recall done at this service interval" and they MAY decide to verbally advise you. However nothing written will be provided for any period when you were not the owner. </rant>

Originally Posted by winaje

If you were the owner at the time that the update was meant to be done, then any dealer should be able to search the VIN and tell you.

<rant> If you were NOT the owner then tough luck, LRA have a direction in place that no dealer is to provide service history on a vehicle for the time that you were not the owner. No exceptions. If the car was not in your name on their system they will not give you the info. However, you MAY be able to ask a service centre "was this recall done at this service interval" and they MAY decide to verbally advise you. However nothing written will be provided for any period when you were not the owner. </rant>

Thanks winaje. I have owned the car since new. I'll check with the dealer. Good to know I'm not blind or stupid.

Originally Posted by letherm

Thanks winaje. I have owned the car since new. I'll check with the dealer. Good to know I'm not blind or stupid.

Ask for a full printed copy of the service history AND the technicians notes for each visit.

Topix will tell you if recalls have not been done but does not show they have been done - just says something like "no outstanding items".

Doesn't tell you if software updates have been done.

Garry